Administration Officer, Home Care Services & Scheduling

Lutheran Services; Gympie Regional; In loco; AUD 47.000 - 62.000; Tempo pieno

Vantaggi offerti da questo lavoro

Salary packaging

Staff discounts

EAP (Employee Assistance Program)

Fitness Passport

Training & development

Descrizione del lavoro

Lutheran Services in Gympie is seeking a compassionate Administration Officer to support our Zion Home Care team. In this role you’ll handle vital behind‑the‑scenes tasks that help older people remain independent at home and ensure smooth day‑to‑day operations.

You’ll provide administrative support, coordinate client services and staff rosters, process billing and invoices, maintain accurate records, and liaise with clients, residents and external providers to sustain high‑quality, compliant

Competenze

• Strong customer service and administration skills with exceptional attention to detail.
• Excellent verbal and written communication skills, with the ability to build positive relationships.
• Ability to work independently, use initiative and collaborate effectively within a team environment.
• Highly organised with strong time management skills and the ability to manage competing priorities.
• Willingness to learn and apply knowledge of the aged care and retirement living sector.
• Commitment to maintaining accurate records, compliance requirements and quality service standards.
• Current National Police Check or NDIS Worker Screening Check, or the ability to obtain and maintain both.

Mansioni

• Provide administrative support to Home Care ensuring smooth day-to-day operations.
• Coordinate client services, staff rosters and schedules to support quality care delivery.
• Process billing, invoices, purchase orders and maintain accurate client and financial records.
• Build positive relationships with clients, residents, staff and external providers to enhance customer satisfaction.
• Contribute to efficient service delivery by managing enquiries, resolving issues and supporting continuous improvement.

Conoscenze

Customer service

Administration

Communication

Time management

Organised

Teamwork

Descrizione del lavoro

Lutheran Services in Gympie is seeking a compassionate Administration Officer to support our Zion Home Care team. In this role you’ll handle vital behind‑the‑scenes tasks that help older people remain independent at home and ensure smooth day‑to‑day operations.

You’ll provide administrative support, coordinate client services and staff rosters, process billing and invoices, maintain accurate records, and liaise with clients, residents and external providers to sustain high‑quality, compliant