Administration Officer - Education Support

SuniTAFE; Swan Hill; On-site; AUD 65,000 - 78,000; Full time

Benefits offered by this job

Flexible working

Onsite parking

Onsite cafe

Onsite library

Career development

Mental health program

Inclusive workplace

Job summary

SuniTAFE Swan Hill is seeking a motivated Administration Officer (Education Support) on a full-time fixed-term basis to support student administration and ensure accurate records across the Swan Hill campus. The role focuses on delivering high-quality administrative assistance, managing enrolment-related data, and enhancing the student experience through effective service delivery.

Strong organisation and data entry skills are essential, with proficiency in Microsoft Office and a commitment to

Qualifications

• Strong customer service capability.
• Demonstrated data entry and time management skills.
• Proficiency in Microsoft Office and the ability to learn new systems.
• Clear, confident verbal and written communication.

Responsibilities

• Provide effective administrative support across academic administration.
• Maintain accurate student records, training documentation and organisational data.
• Process applications, documentation, correspondence and system updates in a timely manner.
• Assist with student administration activities across the enrolment and training lifecycle.
• Deliver professional and responsive customer service to students, staff and external stakeholders.
• Maintain information within organisational systems and databases.
• Contribute to continuous improvement initiatives that enhance service delivery.
• Ensure compliance with Institute policies, procedures and legislative requirements.

Skills

Customer service

Data entry

Microsoft Office

Verbal and written communication

Tools

Microsoft Office

Job description

Administration Officer - Education Support

This is a Full-Time Fixed term role until31.03.2027.

Join SuniTAFE and help shape positive educational outcomes for students across the Swan Hill region.

SuniTAFEis seeking a motivated and customer-focused Administration Officer (Education Support) to join our Student Administration team at the Swan Hill campus. Thisfull-time fixed term role will be focused onproviding high-quality administrative assistance, ensure the accuracy of student information, and contribute to a positive student experience.

This is an excellent opportunity to step into the Vocational Education Sector and grow within a dynamic environment, building positive relationships with students and stakeholders, and contributing to the smooth delivery of educational service. If you are an organised individual, who takes pride in delivering excellent customer service whilst maintaining high levels of accuracy, we would love to hear from you!

Key Responsibilities:

• Provide effective administrative support across academic administration.
• Maintain accurate student records, training documentation and organisational data.
• Process applications, documentation, correspondence and system updates in a timely manner.
• Assist with student administration activities across the enrolment and training lifecycle.
• Deliver professional and responsive customer service to students, staff and external stakeholders.
• Maintain information within organisational systems and databases.
• Contribute to continuous improvement initiatives that enhance service delivery.
• Ensure compliance with Institute policies, procedures and legislative requirements.

SuniTAFEemployee benefits that Make a Difference
At SuniTAFE, we believe in supporting our team both professionally and personally. You will enjoy:

• Flexible Working Arrangementsto help you support your daily commitments, including option to work from home or compressed hours and up to 4 weeks additional purchased leave
• Free on-site car parking.
• Onsite Cafe for a range of tasty and nutritious meals available for purchase.
• Onsite Library offering a vast selection of books across various categories.
• Professional Development and Career pathway opportunities.
• Employee Mental Health and Wellbeing Program prioritising your wellbeing.
• Inclusion focused workplace to foster a culturally varied working environment.

The successful candidate willbe requiredto provide:

• A criminal record check which is less than 6 months old.
• A valid Working With Children Check.

This position is open to Australian residents only or those with current working rights in Australia.
Applications for this position will remain open to30 September 2026, 5:00 PM.

Key Selection Criteria

• Strong customer service capability
• Demonstrated data entry and time management skills.
• Proficiency in Microsoft Office and the ability to learn new systems
• Clear, confident verbal and written communication
• The capacity to work both independently and within a collaborative environment
• Solutions-focused persona, with experience of a working in afast-paced setting.

For more information, please refer to the Position Description attached to the advertisement.

For further information please contact Janette Gaston, Team Leader - Administration via email at *******@sunitafe.edu.au or phone on 03 5022 2*** alternatively please connect with Mushrath Mohsin, Talent Advisor via telephone on 03 5022 3*** or email at ****@sunitafe.edu.au

Child Safety Commitment
SuniTAFE is a child safe organisation that is committed to the safety and wellbeing of children and young people. All staff must complete Child Safe Training and maintain a current Working with Children Check. To find out more about the Child Safe Standards refer to the CCYP | Child Safe Standardsor you can request a copy ofSuniTAFE’sChild Safety Policy and Child Safety Reporting Procedure.