Student Administration Officer

TAFE NSW External; Sydney; On-site; AUD 101,000 - 108,000; Full time

Benefits offered by this job

35 hour working week

Flexible working options

Professional development

Job summary

TAFE NSW is seeking a Student Administration Officer at the Ultimo Campus to support integrity and quality in student administration. You will coordinate academic completions, examinations, and documentation, ensuring records are accurate, secure, and compliant.

The role requires strong attention to detail and the ability to handle sensitive information, delivering excellent customer service. A diverse, supportive team environment and ongoing professional development are offered.

Qualifications

• Strong attention to detail and accuracy.
• Ability to manage sensitive information and confidential records.

Responsibilities

• Coordinate academic completions, examinations, and production of academic documentation.
• Ensure student records are accurate, secure, and compliant.
• Provide expert advice to stakeholders and manage sensitive information.
• Contribute to the successful delivery of cyclical academic processes.

Skills

Attention to detail

Organisational skills

Stakeholder engagement

Customer service

Job description

TAFE NSW Life-Changing Careers

Student Administration Officer

Location: Ultimo Campus

Permanent Full-time

$114,301 - $123,092 salary package - includes base salary ($100,704 - $108,449 per annum), plus employer’s contribution to superannuation and annual leave loading

At TAFE NSW, we are dedicated to life-changing impact.

That’s why we offer world-class training and education that delivers the skills needed for the jobs of today and tomorrow.

Life-changing impact starts with an incredible team that sees their career as an opportunity to transform someone’s world. Whether that’s inspiring students, supporting each other, or helping our communities and industries flourish.

We live by TAFE NSW values: Customer Focus, Integrity, Collaboration, and Excellence. They define who we are, how we work and inspire our performance.

We invest in our people

At TAFE NSW, you will discover a diverse, dynamic, and collaborative environment, where you can innovate, create value, and do meaningful work.

We provide you with tools and ongoing training and professional development, health and wellbeing programs, a 35 hour working week with a variety of flexible working options.

About the role

As a Student Administration Officer, you will play a key role in supporting the integrity and quality of student administration processes across TAFE NSW. You will coordinate academic completions, examinations, and the production of academic documentation, ensuring student records are accurate, secure, and compliant. Working in a fast-paced environment, you will provide expert advice to stakeholders, manage sensitive information, and contribute to the successful delivery of cyclical academic processes. This role requires strong attention to detail, sound judgement, and a commitment to delivering excellent customer service.

About You

You are a highly organised administration professional with excellent attention to detail and a commitment to accuracy. You can effectively manage competing priorities, adapt to changing demands, and maintain high-quality outcomes under pressure. Your ability to analyse information, identify discrepancies, and handle sensitive records with discretion enables you to support compliance and data integrity. With strong communication and stakeholder engagement skills, you build positive working relationships and consistently deliver customer-focused solutions.

Our commitment to Diversity, Equality, and Inclusion

We are committed to creating a culturally safe and accessible workplace where dignity, trust, respect, and the promotion of diversity and inclusion are valued,so you can safely bring your whole self to work and connect with your community through our many diverse employee networks. If you require an adjustment in the recruitment process, please contact our Talent Acquisition Advisor listed below.

Applications close on Wednesday 14 October 2026 at 11.55pm AEDT

Additional Information

General recruitment and adjustment enquiries:contact Ashar Siddiqui, Talent Acquisition Advisor, via email [e-mail] or 02 7921 2741.

Role-specific enquiries: contact Nicole Debenham, Manager Student Administration & Information via email [e-mail].

For support with preparing your application and understanding the recruitment process, visit our Application Process page, and explore the helpful resources available through I Work for NSW.

This is a child-related position. Successful candidates must hold a valid NSW Working with Children Check (WWCC) prior to commencing. TAFE NSW will also conduct an Australian National Criminal Record Check on the preferred applicant as part of the pre‑employment process.

To be eligible for a position at TAFE NSW, you must be an Australian citizen, a permanent resident of Australia, or a New Zealand citizen with a current New Zealand passport..

A talent pool, valid for 18 months, may be created for this position and used to fill future vacancies.