Administration Officer | Customer Records & Administration

Www.chandlermacleod.com; City Of Stirling; On-site; AUD 60,000 - 86,000; Full time

Job summary

Chandler Macleod is seeking an Administration Officer for a government contract in Balcatta. The role focuses on maintaining records, processing documentation, and delivering high-quality customer service.

Key duties include updating records, handling applications and transactions, and liaising with stakeholders. The successful candidate will bring strong attention to detail, excellent organisation, and proficient MS Office skills.

Qualifications

• Previous experience in administration, records management, data entry, customer accounts, or office support.
• Strong attention to detail and accuracy.
• Excellent organisational and time-management skills.
• Confident using Microsoft Office and computer-based systems.
• Strong written and verbal communication skills.
• A professional, customer-focused approach and ability to work collaboratively.

Responsibilities

• Maintain and update customer and property records
• Ad hoc admin duties
• Process applications, transactions, and administrative documentation
• Respond to enquiries and resolve issues in a timely manner
• Liaise with customers, government authorities, and external stakeholders
• Investigate and reconcile record discrepancies
• Ensure compliance with policies, procedures, and legislative requirements
• Contribute to process improvement initiatives and team objectives

Job description

Administration Officer | Government Contract | Balcatta Up to $53.10 per hour + Super | Immediate Start | Contract to January 2027

We are currently seeking an experienced Administration Officer to join a well-established government team based in Balcatta. This is an excellent opportunity for a detail-oriented administrator who enjoys working with records, processing documentation, and delivering high-quality customer service.

Key Responsibilities

• Maintain and update customer and property records
• Ad hoc admin duties
• Process applications, transactions, and administrative documentation
• Respond to enquiries and resolve issues in a timely manner
• Liaise with customers, government authorities, and external stakeholders
• Investigate and reconcile record discrepancies
• Ensure compliance with policies, procedures, and legislative requirements
• Contribute to process improvement initiatives and team objectives

About You

• Previous experience in administration, records management, data entry, customer accounts, or office support
• Strong attention to detail and accuracy
• Excellent organisational and time-management skills
• Confident using Microsoft Office and computer-based systems
• Strong written and verbal communication skills
• A professional, customer-focused approach and ability to work collaboratively

What's on Offer

• Competitive hourly rate + weely pay
• Full-time hours (38 hours per week)
• Immediate start
• Contract until January 2027
• Multiple positions available
• Convenient Balcatta location

At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, neurodiverse, people living with a disability and the LGBTIQA+ community.

You can read more about our commitment to diversity and inclusion at https://www.chandlermacleod.com/diversity-and-inclusion.