Administration Officer

Dorset Rehab Centre; City of Melbourne; On-site; AUD 55,000 - 65,000; Full time

Benefits offered by this job

Discounted health insurance (non-casus

Flexible cross-hospital opportunities

Professional development

Job summary

Dorset Rehabilitation Centre in Pascoe Vale, Melbourne, is seeking an Administration Officer to support our Outpatient Reception and Booking Teams. You will perform a broad range of administrative duties, manage a busy reception, organise appointments, and assist with admission paperwork in a modern private hospital.

The role requires strong attention to detail, proficiency in MS Office, and the ability to work independently and in a team. Experience with WebPas Hospital system is desirable.

Qualifications

• Strong attention to detail.
• Experience in MS Office (Outlook, Word, and Excel).
• WebPas Hospital system experience (Desired).

Responsibilities

• Manage a busy reception desk
• Answer and redirect calls
• Organise appointments and prepare admission paperwork
• Conduct follow-up requests and make reminder calls for visits
• Maintain accurate and effective record management systems including preparation of medical records
• Perform Health Fund Checks as required
• Manage the collection of excesses/co payments
• Coordinate with staff from other departments
• Complete other clerical tasks such as data entry

Skills

Attention to detail

MS Office proficiency

Teamwork

Tools

WebPas Hospital system

Job description

Are you looking for a rewarding career that allows you to combine your professional skill and passion for delivering excellent customer service to people?

• Make a genuine impact, helping patients regain independence and improve quality of life every day
• Work in a modern rehabilitation hospital committed to excellence in patient care
• Located in Melbourne's beautiful eastern suburbs, close to parks, cafes, and local amenities

About the role:

Our Administration Team has a vacancy for an enthusiastic and motivated individual to work alongside our team of Administration staff in supporting the hospital's Outpatient Reception & Booking Teams.

About us:

Dorset Rehabilitation Centre is a 30-bed inpatient Private hospital with an extensive Outpatient program catering for all our patients and their individual needs for Rehab. We are located in Pascoe Vale.

As an Administration Officer your responsibilities will include:

• Perform a broad range of administration duties including:
  • Manage a busy reception desk
  • Answer and redirect calls
  • Organise appointments and prepare admission paperwork
  • Conduct follow-up requests and make reminder calls for visits
• Maintain accurate and effective record management systems including preparation of medical records
• Perform Health Fund Checks as required
• Manage the collection of excesses/co payments
• Coordinate with staff from other departments
• Complete other clerical tasks such as data entry

Selection Criteria:

• Strong attention to detail
• Experience in MS Office (Outlook, Word, and Excel)
• Works well independently and within a team
• WebPas Hospital system experience (Desired)
• Reliability a must

Why Healthscope?

When you join Healthscope, you become part of our Community of Care. Our people are at the heart of our organisation - no matter the role, every day our people make a difference to the lives of our patients and their families. As the only national private hospital operator and healthcare provider in Australia, our sites are supported by our central Support Office, enabling them to provide an exceptional experience for the communities we care for.

You’ll also benefit from:

• Flexibility to work across one or multiple hospitals across our network
• Discounted health insurance (non-casuals only)
• Continuous professional development, education & support provided to encourage growth

More Information:

Our commitment to quality and safety for our patients, staff and visitors is our highest priority. We are also committed to child safety. We are committed to the safety, participation and empowerment of all children. Applicants will be required to provide a current National Police check, WWCC (where applicable) and Evidence of right to work in Australia prior to appointment. Staff in patient contact roles will be required to provide proof of immunity to specified infectious diseases as a Category A Healthcare worker.