Administration Officer

Baptist Care; Western Australia; On-site; AUD 38,000 - 44,000; Part time

Benefits offered by this job

Health & wellbeing support

Study assistance

LinkedIn Learning

Discounted gym memberships

Novated car leasing

Job summary

BaptistCare NSW & ACT invites applications for an organised Administration Officer at our 110-bed Residential Aged Care facility in Salter Point. In this role you will support day-to-day operations, act as first point of contact, and ensure residents remain at the centre of everything we do.

The position is part-time with flexible shifts. You will use Word/Excel and admin systems, manage admissions, invoicing, and ordering, while contributing to continuous quality improvement and upholding

Qualifications

• Experience in administration or reception.
• Proficiency with Microsoft Word and Excel.
• Excellent communication and interpersonal abilities.
• Ability to manage competing priorities and deadlines.
• Commitment to customer service and teamwork.
• Alignment with BaptistCare values.

Responsibilities

• First point of contact for incoming calls and visitors.
• Manage resident admissions and discharges administration, applications and wait lists.
• Process accounts receivable/payable, place purchase orders, and manage office supplies.
• General administration: filing, mail, data entry, word processing, minute taking, photocopying.
• Maintain records to meet reporting requirements.
• Liaise with internal stakeholders for travel, accommodation, and catering bookings.
• Develop and improve administrative processes.
• Ensure compliance with safety policies and BaptistCare's Code of Conduct.
• Contribute to continuous quality improvement.

Skills

Administration experience

Reception experience

Strong communication

Interpersonal skills

Prioritization

Customer-focused

Team-oriented

Alignment with BaptistCare values

Tools

Microsoft Word

Microsoft Excel

Job description

• Part-time position with flexible shifts to support work-life balance
• Based at our Residential Aged Care facility in Salter Point
• Join a supportive, values-driven team dedicated to making a meaningful difference in the lives of older Australians

About the Role:

BaptistCare is seeking an organised and customer-focused Administration Officer to join our 110-bed Residential Aged Care facility in Salter Point. In this role, you will support the smooth day-to-day operations of the site while ensuring our residents remain at the centre of everything we do.

Key Responsibilities:

• First point of contact for incoming calls and visitors.
• Manage administrative aspects of resident admissions and discharges, including applications and wait lists.
• Process accounts receivable/payable, place purchase orders, and manage office supplies.
• General administration: filing, mail, data entry, word processing, minute taking, photocopying.
• Maintain records to meet internal/external reporting requirements.
• Liaise with internal stakeholders for travel, accommodation, and catering bookings.
• Develop and improve administrative processes.
• Ensure compliance with Occupational Safety and Health policies and Baptistcare's Code of Conduct.
• Actively contribute to continuous quality improvement.

About You:

• Experience in administration or reception
• Proficient in Microsoft Word, Excel, and admin systems
• Strong communication and interpersonal skills
• Ability to manage competing priorities
• Customer-focused and team-oriented
• Alignment with BaptistCare values

Roster:

• Week 1: Monday-Thursday
• Week 2: Tuesday-Thursday
• Some flexibility with working days may be available

Why Join Us?

At BaptistCare, we value our people and create a positive, inclusive workplace. We offer:

• Hourly rate of $27.77 - $32.20 (depending on experience)
• Competitive salary + tax-free salary packaging
• Discounted gym memberships & novated car leasing
• Health & wellbeing support: free counselling, spiritual care, nutrition advice
• Career development: study assistance up to $3000/year + LinkedIn Learning

About us

BaptistCare is a leading purpose-led care organisation, guided by our Christian identity and serving people and communities across Australia for more than 110 years. We support people to live better through aged care, home care, retirement living, community services, disability support and housing.

We know that life's challenges can make our world feel smaller. With the right people alongside us, it can feel more connected, supported and hopeful again.

That's what we work towards every day - enriching lives through communities of care. Today, more than 70,000 customers, 12,000 employees and close to 2,000 volunteers are part of our communities across Australia.

Applicants are encouraged to apply as soon as possible as applications may be reviewed prior to the closing date. The closing date is subject to change without notice.

Successful candidates will be subject to a variety of background checks including a national criminal history check, reference checks and, if applicable, WWCC, NDIS worker screening check and a pre-employment medical.

BaptistCare - Inspired by Jesus to champion care for all.

Recruitment Agencies Please note: This position is being managed directly by our internal Talent Acquisition team. We respectfully request that recruitment agencies refrain from contacting any employees directly as all communications must go through the Talent Acquisition. Unsolicited candidate profiles or CVs from recruitment agencies will not be accepted. Thank you