Administration Officer

Day Hospital Partners Holdco Pty Ltd; Tweed Heads; On-site; AUD 55,000 - 70,000; Full time

Job summary

Day Hospital Partners Holdco Pty Ltd is seeking motivated individuals to join the Patient Services Team at Tweed Heads NSW, supporting Admissions and Reception. The role involves handling calls, scheduling, and accurate record management to ensure smooth hospital operations.

Ideal candidates will have excellent interpersonal skills, strong organizational abilities, attention to detail, and proficiency in MS Office.

Qualifications

• Excellent interpersonal and communication skills.
• Highly developed organisational skills with the ability to prioritise tasks and meet deadlines in a fast-paced environment.
• Strong attention to detail.
• Experience in MS Office (Outlook, Word, and Excel).
• Works well independently and within a team.
• Flexible to work a variety of shifts – early/late shifts (no weekend work).

Responsibilities

• Answer and redirect calls.
• Organise bookings and prepare admission paperwork.
• Maintain accurate and effective record management systems including preparation of medical records.
• Perform Health Fund Checks as required.
• Manage the collection of excesses/co payments.
• Coordinate with staff from other departments.
• Complete other clerical tasks such as data entry.

Skills

Interpersonal skills

Communication skills

Organisational skills

Teamwork

Tools

MS Office

Job description

Day Hospital Partners Holdco Pty Ltd – Tweed Heads NSW

Excellent interpersonal and communication skills

Are you looking for a rewarding career that allows you to combine your professional skill and passion for delivering excellent customer service to people?

Our Patient Services Team have a vacancy for an enthusiastic and motivated individuals to work alongside our team of Administration staff in supporting the hospital’s Admissions and Reception.

Perform a broad range of administration duties including:

• Answer and redirect calls
• Organise bookings and prepare admission paperwork
• Maintain accurate and effective record management systems including preparation of medical records
• Perform Health Fund Checks as required
• Manage the collection of excesses/co payments
• Coordinate with staff from other departments
• Complete other clerical tasks such as data entry

Tweed Day Surgery is a stand-alone facility with 3 operating theatres. Specialising in Ophthalmology, Endoscopy, Plastics, Orthopaedics, Oral and Maxillofacial, General, ENT and Pain Management. We are situated on the QLD/ NSW border. Reception/administration hours are between 0600 to 1700 QLD Time Monday to Friday.

Selection Criteria:

• Excellent interpersonal and communication skills
• Highly developed organisational skills with the ability to prioritise tasks and meet deadlines in a fast- paced environment
• Strong attention to detail
• Experience in MS Office (Outlook, Word, and Excel)
• Works well independently and within a team
• Flexible to work a variety of shifts – early/late shifts (no weekend work)

For further enquiries:

Rebecca Thompson - Office Manager 075506 6***