Patient Services Admin: Admissions & Records

Day Hospital Partners Holdco Pty Ltd; Tweed Heads; On-site; AUD 55,000 - 70,000; Full time

Job summary

Day Hospital Partners Holdco Pty Ltd is seeking motivated individuals to join the Patient Services Team at Tweed Heads NSW, supporting Admissions and Reception. The role involves handling calls, scheduling, and accurate record management to ensure smooth hospital operations.

Ideal candidates will have excellent interpersonal skills, strong organizational abilities, attention to detail, and proficiency in MS Office.

Qualifications

• Excellent interpersonal and communication skills.
• Highly developed organisational skills with the ability to prioritise tasks and meet deadlines in a fast-paced environment.
• Strong attention to detail.
• Experience in MS Office (Outlook, Word, and Excel).
• Works well independently and within a team.
• Flexible to work a variety of shifts – early/late shifts (no weekend work).

Responsibilities

• Answer and redirect calls.
• Organise bookings and prepare admission paperwork.
• Maintain accurate and effective record management systems including preparation of medical records.
• Perform Health Fund Checks as required.
• Manage the collection of excesses/co payments.
• Coordinate with staff from other departments.
• Complete other clerical tasks such as data entry.

Skills

Interpersonal skills

Communication skills

Organisational skills

Teamwork

Tools

MS Office

Job description

Day Hospital Partners Holdco Pty Ltd is seeking motivated individuals to join the Patient Services Team at Tweed Heads NSW, supporting Admissions and Reception. The role involves handling calls, scheduling, and accurate record management to ensure smooth hospital operations.

Ideal candidates will have excellent interpersonal skills, strong organizational abilities, attention to detail, and proficiency in MS Office.