Administration Officer

Navitas Skilled Futures; Sydney; On-site; AUD 34,000 - 44,000; Part time

Benefits offered by this job

Unlimited global career opportunities

Flexible working arrangements

Salary packaging and novated leasing

2 paid volunteer days per year

Health & wellbeing packages

Discounted gym memberships

LinkedIn Learning access

Job summary

Navitas Skilled Futures in South West Sydney is seeking casual Administration Officers to deliver high-quality administrative and customer services across all programs. You will support the business, maintain electronic records, and liaise with stakeholders in a multicultural environment.

Ideal candidates are detail-oriented, capable of prioritising tasks, and proficient in Microsoft Office; knowledge of VETtrak is highly regarded.

Qualifications

• High attention to detail and accuracy across data processes.
• Proven ability to provide excellent customer service to diverse groups.
• Ability to prioritise tasks for timely delivery.
• Strong written and verbal communication with stakeholders.
• Advanced computer skills including MS Office and VETtrak knowledge.

Responsibilities

• Provides administrative support for the business and liaises with internal stakeholders.
• Maintains accurate and up-to-date electronic records to meet compliance.
• Provides excellent customer service across programs.
• Fosters professional and effective communication among stakeholders.

Skills

Data entry

Customer service

Attention to detail

Multicultural communication

Tools

VETtrak

Microsoft Office

Job description

Company Description

Navitas Skilled Futures, part of the leading global education provider Navitas, has helped over 300,000 people live their best lives by delivering the Adult Migrant English Program (AMEP) to migrants and refugees on behalf of the Australian Government. Proudly winners of the NSW Premier's Multicultural Community Medals in 2021, 2022 and 2023, we are committed to meeting the goals of our clients.

Job Description

We are seeking talented casual Administration Officers to work in South West Sydney.

Overview

The Administration Officer is responsible for providing high-quality administrative and customer service support to Navitas Skilled Futures (NSF), across all services, all programs and sub-programs as required. This role will be responsible for (but not limited to):

Objectives

• Provides administrative support for the business and works closely with internal stakeholders to ensure that all assigned administrative tasks are completed in a timely fashion


• Maintains accurate and up-to-date electronic records to ensure compliance requirements are met


• Provides excellent customer service


• Fosters professional and effective communication among all business stakeholders

Qualifications

It is essential that you demonstrate the following criteria:

• High attention to detail and accuracy across all data processes and functions


• Proven ability to provide expectational personal and professional customer service to diverse cultural groups, fostering inclusivity and understanding


• Established ability to priorities tasks effectively to ensure timely and efficient delivery of outcomes.


• Demonstrated high level written and verbal communication skills with ability to effectively liaise with key stakeholders in a multicultural learning environment


• Advanced computer application skills including Microsoft Office suite and knowledge of Student Management System VETtrak

The following is also highly regarded and desirable:

• Previous experience in an administrative role within the VET sector


• Knowledge of Adult Migrant English Program (AMEP) and Skills for Education and Employment (SEE) programs

Additional Information

At Navitas Skilled Futures, the employee perks and benefits include the following:

• Unlimited global career opportunities across the Navitas portfolio


• Flexible working arrangements


• Salary packaging and novated leasing


• 2 paid volunteer days per year for your passionate causes


• Health & well-being packages including free counselling and well-being specialist support for employees and family members


• Discounted gym memberships, private health insurance, movie tickets, travel, hotels, insurance and selected retailers


• Access to LinkedIn Learning and professional development opportunities

Diversity Equity and Inclusion

Navitas Skilled futures, as part of Navitas, promotes and embraces an inclusive and diverse workforce. We encourage applications from candidates with disabilities, of all ages and genders, First Nations and Indigenous peoples, and people of diverse community groups. We believe equality, flexibility and diversity deliver a rich and collaborative environment. We strive to ensure that all our staff – no matter where they are from or who they are – feel safe, supported, and are given opportunities to thrive.

Join our team and work committed to achieving the language, literacy, numeracy and employability skills that meet the settlement, study and employment goals of our clients.

About Navitas

Navitas is a leading global education provider that has helped generations of learners transform their lives through education. The Navitas portfolio employs over 5000 staff and supports over 60,000 students and encompasses a broad selection of partners, locations, and opportunities, including university pathway programs, English language qualifications, employment training, creative media training, and more.