Administration Officer

St Vincent's Health Australia; Sydney; On-site; AUD 74,000 - 76,000; Full time

Benefits offered by this job

Salary packaging

Job summary

St Vincent’s Health Australia is seeking two Administration Officer roles at The Kinghorn Cancer Centre in Sydney. These permanent positions offer 3 days or 4 days per week schedules, with core days Monday, Tuesday and Friday and flexibility as required.

You will handle patient contacts, bookings, records and confidential documentation to support high‑quality patient care. Responsibilities include coordinating services, supporting clinical trials and multiple clinics, and maintaining efficient

Qualifications

• Previous experience in an administrative role, ideally within a healthcare or hospital environment.
• Excellent communication and customer service skills.
• Strong organisational skills with the ability to manage competing priorities.

Responsibilities

• Be the friendly first point of contact for patients, families and visitors, providing exceptional customer service while managing appointments, enquiries and phone calls.
• Coordinate clinic bookings, transport, interpreter services and liaise with teams across the hospital.
• Maintain accurate patient records, prepare correspondence and reports, and ensure all documentation is processed efficiently and confidentially.
• Support a range of administrative activities, including clinical trials, country clinics and other services that help deliver high‑quality patient care.
• Work closely with a supportive team, contributing to continuous improvements and providing administrative support across the department as needed.

Skills

Customer service

Communication

Organisational skills

MS Office

Electronic patient management systems

Tools

MS Office

Electronic patient management systems

Job description

Job Description

• Role title Administration Officer, Two positions available
• Role type: Permanent full time (3 days/week) and (4 days/week) Required Days: Monday, Tuesday, and Friday with some flexibility for additional days subject to staff availability.
• Role grade: Administration Officer Level 3, (Year1-2)
• Department and location: The Kinghorn Cancer Centre, St Vincent’s Public Hospital, Sydney
• Salary: $ 73,915.12 -$76,218.80+ super + salary packaging

Welcome to St Vincent’s Hospital Sydney

Join a team built on a proud legacy of world‑class care, true compassion, and deep community roots.

Founded by the Sisters of Charity and powered today by St Vincent’s Health Australia, the Sisters' legacy of compassionate service is our living heartbeat. As Sydney’s premier and iconic inner‑city public hospital, we serve the entire population, providing world‑class care to all people, including the most vulnerable in our community. Across our renowned precinct, we feature cutting‑edge programs and surgery infrastructure, fostering clinical excellence and professional growth.

Located in the vibrant heart of Darlinghurst, we are positioned just minutes from Kings Cross station, with direct, high‑frequency bus connections from the east, and seamless links from Gadigal and Museum stations right to our doorstep.

Read on to explore this exciting role and the fantastic perks waiting for you here.

About The Role

• Be the friendly first point of contact for patients, families and visitors, providing exceptional customer service while managing appointments, enquiries and phone calls.
• Keep the department running smoothly by coordinating clinic bookings, transport, interpreter services and liaising with teams across the hospital.
• Maintain accurate patient records, prepare correspondence and reports, and ensure all documentation is processed efficiently and confidentially.
• Support a range of administrative activities, including clinical trials, country clinics and other services that help deliver high‑quality patient care.
• Work closely with a supportive team, contributing to continuous improvements and providing administrative support across the department as needed.

About You

• Previous experience in an administrative role, ideally within a healthcare or hospital environment.
• A friendly, professional approach with excellent communication and customer service skills.
• Strong organisational skills with the ability to manage competing priorities in a busy environment.
• High attention to detail and confidence using Microsoft Office and electronic patient management systems.
• A proactive team player who takes initiative, works well independently and is committed to delivering excellent patient care through outstanding administrative support.

What We Can Offer You

• Exceptional Rewards: Competitive pay and not-for-profit salary packaging to maximise your income
• Seamless NSW Health Mobility: Smooth transfer of your qualifying service and leave entitlements
• World-Class: Be part of a renowned precinct alongside the Garvan & Victor Chang institutes
• Excellence: Premier heart/lung transplant program, advanced robotics, & pioneering HIV/AIDS initiatives
• Cutting-Edge Oncology: Deliver advanced cancer care and trials at the renowned Kinghorn Cancer Centre
• Community: Support vital programs for First Nations, homelessness, mental health, & drug and alcohol care
• Professional Advancement: Accelerate your career with study leave and Curran Foundation scholarships
• Health & Wellbeing: Fitness Passport, discounted private health, & cultural recognitions and celebrations

Sponsorship / work rights for Australia

Please note, visa sponsorship is not available for this position. For this role you must be an Australian or New Zealand citizen or have an Australia visa that grants you the work rights necessary for the role.

Respectfully, this role is not open to recruitment agencies.

Equal opportunity

We celebrate diversity & inclusion and are committed to equal employment opportunity for everyone.

As part of our commitment to reconciliation, we encourage Aboriginal and Torres Strait Islander peoples to apply and join us in delivering care that heals body, mind, spirit and community.

Reconciliation Action Plan

At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.

For further information, visit https://www.svha.org.au/about-us/reconciliation or get in contact at [e-mail]

View Reconciliation Action Plan

Code of Conduct

View Code of Conduct