Administration Officer

Southern NSW Local Health District; Sydney; On-site; AUD 74,000 - 76,000; Full time

Benefits offered by this job

Competitive pay & salary packaging

NSW Health Mobility program

World-class hospital precinct

On-site parking & staff benefits

Study leave and scholarships

Job summary

St Vincent’s Hospital Sydney is seeking an administrative professional to be the friendly first point of contact for patients, families and visitors. You will manage appointments and enquiries, coordinate clinic bookings and liaise with hospital teams to keep the department running smoothly.

You will maintain accurate patient records, prepare correspondence and reports, and support a range of administrative activities across clinical trials and services to ensure high-quality patient care.

Qualifications

• Previous experience in an administrative role, ideally within a healthcare or hospital environment.
• Friendly, professional approach with excellent communication and customer service skills.
• Strong organisational skills with the ability to manage competing priorities in a busy environment.
• High attention to detail and confidence using Microsoft Office and electronic patient management systems.

Responsibilities

• Be the friendly first point of contact for patients, families and visitors, providing exceptional customer service while managing appointments, enquiries and phone calls.
• Coordinate clinic bookings, transport, interpreter services and liaising with teams across the hospital to keep the department running smoothly.
• Maintain accurate patient records, prepare correspondence and reports, and ensure documentation is confidential and processed efficiently.
• Support various administrative activities including clinical trials, country clinics and services that enhance patient care.
• Work with a supportive team and contribute to continuous improvements and department needs.

Skills

Administrative experience

Customer service

Communication

Organisational skills

Tools

Microsoft Office

Electronic patient management systems

Job description

• Department and location: The Kinghorn Cancer Centre, St Vincent’s Public Hospital, Sydney
• Salary: $73,915.12 -$76,218.80+ super + salary packaging

Welcome to St Vincent’s Hospital Sydney

Join a team built on a proud legacy of world-class care, true compassion, and deep community roots.

Founded by the Sisters of Charity and powered today by St Vincent’s Health Australia, the Sisters' legacy of compassionate service is our living heartbeat. As Sydney’s premier and iconic inner-city public hospital, we serve the entire population, providing world-class care to all people, including the most vulnerable in our community. Across our renowned precinct, we feature cutting-edge programs and surgery infrastructure, fostering clinical excellence and professional growth.

Located in the vibrant heart of Darlinghurst, we are positioned just minutes from Kings Cross station, with direct, high-frequency bus connections from the east, and seamless links from Gadigal and Museum stations right to our doorstep.

Read on to explore this exciting role and the fantastic perks waiting for you here.

About the role

• Be the friendly first point of contact for patients, families and visitors, providing exceptional customer service while managing appointments, enquiries and phone calls.
• Keep the department running smoothly by coordinating clinic bookings, transport, interpreter services and liaising with teams across the hospital.
• Maintain accurate patient records, prepare correspondence and reports, and ensure all documentation is processed efficiently and confidentially.
• Support a range of administrative activities, including clinical trials, country clinics and other services that help deliver high-quality patient care.
• Work closely with a supportive team, contributing to continuous improvements and providing administrative support across the department as needed.

About you

• Previous experience in an administrative role, ideally within a healthcare or hospital environment.
• A friendly, professional approach with excellent communication and customer service skills.
• Strong organisational skills with the ability to manage competing priorities in a busy environment.
• High attention to detail and confidence using Microsoft Office and electronic patient management systems.
• A proactive team player who takes initiative, works well independently and is committed to delivering excellent patient care through outstanding administrative support.

What we can offer you

• Exceptional Rewards: Competitive pay and not-for-profit salary packaging to maximise your income
• Seamless NSW Health Mobility: Smooth transfer of your qualifying service and leave entitlements
• World-Class: Be part of a renowned precinct alongside the Garvan & Victor Chang institutes
• Excellence: Premier heart/lung transplant program, advanced robotics, & pioneering HIV/AIDS initiatives
• Cutting-Edge Oncology: Deliver advanced cancer care and trials at the renowned Kinghorn Cancer Centre
• Community: Support vital programs for First Nations, homelessness, mental health, & drug and alcohol care
• Professional Advancement: Accelerate your career with study leave and Curran Foundation scholarships
• Health & Wellbeing: Fitness Passport, discounted private health, & cultural recognitions and celebrations

Sponsorship / work rights for Australia

Please note, visa sponsorship is not available for this position. For this role you must be an Australian or New Zealand citizen or have an Australia visa that grants you the work rights necessary for the role.

Equal opportunity

We celebrate diversity & inclusion and are committed to equal employment opportunity for everyone.

As part of our commitment to reconciliation, we encourage Aboriginal and Torres Strait Islander peoples to apply and join us in delivering care that heals body, mind, spirit and community.

The closing date for applications is 24 September 2026.

NSW Health acknowledges the people of the many traditional countries and language groups of New South Wales. It acknowledges the wisdom of Elders past and present, and pays respect to all Aboriginal communities of today.