Administration Officer

North West Hospital and Health Service; Mount Isa City; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Salary sacrifice options

4 weeks recreational leave with 17.5%

Training and mentoring programs

Job summary

North West Hospital and Health Service in Mount Isa is seeking an Administration Officer to be the welcoming face and backbone of a specialist service. You will help people access the support they need and keep the service running efficiently through front-dline administrative tasks.

You will coordinate appointments, records and travel, maintain patient information and reporting systems, and ensure confidentiality and compliance while delivering professional customer service to clients, visitors

Qualifications

• C Class Motor Vehicle Licence.
• Pre-employment screening including Criminal History checks.
• Vaccination evidence or immunity for Hepatitis A/B, Measles, Mumps, Rubella, Varicella, Pertussis and TB.
• Probation period may apply.

Responsibilities

• Be the first point of contact for clients, visitors and stakeholders, providing professional and compassionate customer service.
• Coordinate appointments, records, correspondence, travel, supplies and day-to-day administrative functions that keep the service running efficiently.
• Maintain accurate patient information, financial records and reporting systems while ensuring confidentiality and compliance.

Job description

• Unique locations

This frontline support role provides essential support enabling the development and delivery of frontline services, programs and outcomes.

Join a Team Making a Difference Across North West Queensland!

Join North West Alcohol and Other Drugs Service (AODS) and play a vital role supporting a team dedicated to improving the health and wellbeing of individuals, families and communities across North West Queensland.

About The Role

As an Administration Officer, you'll be the welcoming face and organisational backbone of a specialist service helping people access the support they need to make positive life changes.

In This Role You Will

• Be the first point of contact for clients, visitors and stakeholders, providing professional and compassionate customer service.
• Coordinate appointments, records, correspondence, travel, supplies and day-to-day administrative functions that keep the service running efficiently.
• Maintain accurate patient information, financial records and reporting systems while ensuring confidentiality and compliance.

Working with us

• Tax savings through salary sacrificing options are also available.
• In your downtime , we offer 4 weeks p.a. recreational leave with a 17.5% loading/bonus.
• Professionally , our HHS values professionalism, leadership capability, excellence and resilience in our staff. We are committed to providing extraordinary opportunities for career development including in-house training, development and mentoring programs.

Requirements

• C Class Motor Vehicle Licence.
• Pre-employment screening will be conducted for the successful applicant, including Criminal History checks.
• This is a VPD risk role and may require evidence of vaccination or immunity to: Hepatitis A/B, Measles, Mumps, Rubella, Varicella, Pertussis, and Tuberculosis.
• A period of probation may apply.

About North West Hospital And Health Service

The North West Hospital and Health Service (NWHHS) delivers public health services across approximately 300,000 square kilometres, supporting remote communities throughout North Western Queensland and the Gulf of Carpentaria. We are committed to promoting community wellbeing and providing high-quality, accessible and effective healthcare for all.

• Unique locations
• Friendly communities
• Regional, rural and remote $$$ incentives

The lifestyle

in Mount Isa is family friendly; it is a vibrant city with an outback community feel. You will fall in love with the natural splendour of the North West Queensland region, the experience of a rural/urban community and the opportunity to make a real and positive difference... and want to stay.

Mount Isa is a great place to live and work!

Applications close: Friday, 20 November 2026.

Occupational group Administration