Administration Officer

Bolton Clarke; Melbourne; In loco; AUD 45.000 - 60.000; Tempo pieno

Descrizione del lavoro

Bolton Clarke is seeking an organised administration professional to support the Village Manager and the village team. You will handle day-to-day enquiries, data entry, records and room bookings, working on Saturdays only to help keep the retirement village running smoothly.

Experience in administration, reception or office support is preferred, with strong Microsoft Office skills and a focus on confidentiality and professionalism in dealings with residents, families and staff.

Competenze

• Experience in administration, reception, customer service or office support.
• Proficiency with Microsoft Office, data entry and electronic records.
• Ability to coordinate appointments and maintain confidential information.

Mansioni

• Provide day-to-day administrative support to the Village Manager and team.
• Respond to telephone, email and in-person enquiries; direct matters as needed.
• Manage data entry, filing, document preparation and electronic records.
• Coordinate appointments, meetings, room bookings and office activities.
• Maintain resident, visitor and contractor records; ensure accuracy and confidentiality.
• Support compliance administration and documentation; escalate as required.

Conoscenze

Administration

Reception

Customer service

Office support

Microsoft Office

Data entry

Electronic records

Appointment coordination

Confidentiality

Effective communication

Formazione

Certificate III in Business Administration

Strumenti

Microsoft Office Suite

Descrizione del lavoro

Bolton Clarke Group one of Australia’s largest independent, not-for-profit providers of home care, retirement living and residential aged care, operating nationally and internationally. Bolton Clarke Residential group now has 87 Aged Care Homes across QLD, NSW, VIC, SA & WA, with the inclusion of the Allity, McKenzie & Acacia Living Group.Reporting to the Village Manager, this role provides professional and efficient administrative support to help keep the retirement village running smoothly. You’ll work on Saturday's only and manage day-to-day enquiries, records, appointments, compliance documentation and general office processes while supporting residents, families, visitors, contractors and the broader village team.Your responsibilities:Provide day-to-day administrative support to the Village Manager and broader village team.Respond to telephone, email and in-person enquiries, directing matters appropriately.Manage data entry, filing, document preparation, correspondence and electronic records.Coordinate appointments, meetings, room bookings and general office activities.Maintain accurate resident, visitor, contractor and business records.Support visitor, contractor and local compliance administration and documentation.Maintain confidentiality and ensure administrative processes are completed accurately and on time.Use initiative to manage priorities and escalate matters appropriately.About youYou’ll be an organised and dependable administration professional with strong attention to detail, communication skills and the ability to manage competing priorities.You’ll likely bring experience in:Administration, reception, customer service or office support.Microsoft Office, email, data entry and electronic record management.Coordinating appointments, meetings and general administrative activities.Managing confidential information with professionalism and discretion.Communicating effectively with residents, families, staff and external stakeholders.Working independently within established processes and procedures.A Certificate III in Business Administration or equivalent experience.Retirement living, aged care, health or community services experience will be highly regarded.Importantly, you will mirror our values of Be Kind, Listen, Be Curious, Always Safe and Always Together in all aspects of your work.Why Work For Bolton Clarke:Excellent work/life balance with shifts that suit your personal needsA caring team environment with strong clinical and allied health supportCareer progression and development opportunitiesGenerous salary packaging and not-for-profit tax benefits – claim up to $18,550 tax freePrivate health insurance and gym discountsAn Employee Assistance Program for staff and familyApply Now: Our application process takes 10 minutes to apply, please follow the below link to start your application.Our commitment to diversity: At Bolton Clarke we expect our staff to respect and value differences in age, disability, race, nationality, ethnicity, sexual orientation, gender identity, intersex status and family or marital status.Appointment to this position and ongoing employment is subject to your commitment to supporting diversity and inclusion.If you have any further queries, please contact Owen Bealing ([e-mail])