Administration Officer

West Moreton Hospital and Health Service; Ipswich City; Sur place; AUD 38 000 - 54 000; Temps partiel

Avantages offerts par ce poste

Salary packaging

Up to 12.75% superannuation

Résumé du poste

West Moreton Health invites applications for a part-time frontline administrative support role within our Community and Acute Services Team in Ipswich. You will respond to enquiries and provide timely information to staff, consumers and visitors to help deliver quality patient care.

The role emphasizes safeguarding, effective service delivery, and collaboration with multidisciplinary teams, with a focus on organisational systems and timely administration in a busy mental health care environment.

Qualifications

• Sound communication skills with staff, consumers and the public.
• Strong written communication to support administrative functions.
• Highly organised with ability to prioritise and work autonomously.
• Ability to rapidly learn internal information systems and standard software.
• Knowledge of medical terminology to interpret patient information.
• Discretion and judgement to resolve problems and uphold safety and quality.

Responsabilités

• Respond to enquiries and provide timely, accurate information to staff, consumers and visitors.
• Provide administrative support to a multidisciplinary team within a mental health setting.
• Assist with managing patient flow and prioritising tasks.
• Develop familiarity with hospital information systems and documentation processes.

Connaissances

Sound communication skills

Written communication

Organisational skills

IT systems literacy

Microsoft Word & Excel

Medical terminology knowledge

Discretion and judgement

Outils

Microsoft Word

Excel

Description du poste

Start a new journey with West Moreton Health in our Community and Acute Services Team!

• This frontline support role provides essential support enabling the development and delivery of frontline services, programs and outcomes.
• The purpose of this role is to respond to enquiries and provide timely and accurate information and assistance to staff, consumers, and visitors to facilitate effective service delivery within a mental health care setting within West Moreton Health (WMH). The role will provide support for the management of the quality systems that ensures the environment is one of quality and safety.
• Permanent part-time opportunity available

About West Moreton Health

West Moreton Health is one of Queensland's most diverse and rapidly evolving health services, delivering health care to over 300,000 people across Ipswich, Boonah, Gatton, Laidley, and Esk.

We provide preventative and primary healthcare services, ambulatory services, acute care, sub-acute care, oral health, mental health and other specialised services, including prison and youth detention health services, and alcohol and other drugs services to the region.

At West Moreton Health, our employees apply our shared values to every aspect of their work. This helps make sure our workplaces are effective, inclusive and empower our employees to reach our goals.

As a Child Safe Organisation, At West Moreton Health

• We prioritise children and young people being seen, heard, and safe in every interaction.
• We create inclusive environments where the voices and needs of children and young people are valued and respected.
• We believe safeguarding is shared responsibility, upheld by every member of our organisation.

Come and join a connected team of over 6,000 professionals delivering compassionate, community-based care across the West Moreton region.

What it's like to work with us | West Moreton Health

About The Role

Please refer to the attached role description for full details including all mandatory requirements.

About You

• Sound communication skills with the ability to interact professionally and sensitively with all levels of staff, consumers and the public.
• Sound written communication skills to provide an administrative support function to a multidisciplinary team within a mental health care environment.
• Exceptional organisation and prioritisation skills and the ability to work autonomously in a self-directed manner while contributing to patient flow.
• Knowledge of or the ability to rapidly acquire knowledge of the internal information systems in addition to Microsoft Word and Excel.
• Knowledge of or ability to rapidly acquire knowledge of basic medical terminology to extract and interpret pertinent information from patient medical records and hospital systems.
• Maintain discretion and exercise judgement where necessary within the scope of your role to solve immediate problems in situations where precedents have not been set and procedures not defined, ensuring a satisfactory outcome.

Why choose us

• Purposeful work that makes a meaningful impact in one of Queensland's fastest-growing regions.
• Professional development including mentorship, paid study leave, simulation training and research opportunities.
• Career pathways with support to step into senior roles and leadership.
• Wellbeing supports including peer networks, flexible work options, EAP and dedicated mental health programs.
• Competitive benefits including salary packaging and up to 12.75% super.
• A lifestyle you'll love in a region that blends rural charm, natural beauty and city convenience.

Aboriginal and Torres Strait Islander people are strongly encouraged to apply for all West Moreton Health vacancies.

Occupational group

Administration