Administration Support Officer - Research

West Moreton Hospital and Health Service; Ipswich City; On-site; AUD 55,000 - 68,000; Full time

Job summary

West Moreton Health, Ipswich City, Queensland, is seeking an Administration Support Officer to provide independent administrative support for the Director of Research and Innovation and the Research and Innovation Office, including the Clinical Trials Unit and Research Ethics and Governance.

The role is a temporary full-time opportunity for up to 12 months, with duties spanning HR, payroll, procurement and scheduling support within a multi-disciplinary team.

Qualifications

• Competent use of word processing, spreadsheets, databases, and information systems.
• Strong problem solving, consultation, and negotiation skills.
• Ability to set work priorities to meet deadlines without supervision.
• Ability to maintain confidentiality and handle sensitive matters.
• Excellent interpersonal and communication skills with tact and discretion.
• Ability to learn medical/research terminology to interpret patient records.
• Team player who adapts to a changing environment.

Responsibilities

• Rapidly adapt to ongoing growth, structural changes, and new processes.
• Maintain and expand knowledge of essential hospital-based applications and systems.
• Support a multi-disciplinary team; coordinate HR, payroll, procurement, and scheduling with external partners.

Skills

Word processing

Spreadsheets

Databases

Information systems

Tools

HBCIS

ieMR

S4HANA

Microsoft Office Suite

Job description

Start a new journey with West Moreton Health!

The Administration Support Officer operates with a high degree of independence and comprehensive administrative support for the Director of Research and Innovation, and the units within the Research and Innovation Office: Clinical Trials Unit, Research Development, and Research Ethics and Governance.

Temporary Full-time opportunity for up to 12 months!

About West Moreton Health

West Moreton Health is one of Queensland's most diverse and rapidly evolving health services, delivering health care to over 300,000 people across Ipswich, Boonah, Gatton, Laidley, and Esk.

We provide preventative and primary healthcare services, ambulatory services, acute care, sub-acute care, oral health, mental health and other specialised services, including prison and youth detention health services, and alcohol and other drugs services to the region.

At West Moreton Health, our employees apply our shared values to every aspect of their work. This helps make sure our workplaces are effective, inclusive and empower our employees to reach our goals.

As a Child Safe Organisation, At West Moreton Health

• We prioritise children and young people being seen, heard, and safe in every interaction.
• We create inclusive environments where the voices and needs of children and young people are valued and respected.
• We believe safeguarding is shared responsibility, upheld by every member of our organisation.

Come and join a connected team of over 6,000 professionals delivering compassionate, community-based care across the West Moreton region.

What it's like to work with us | West Moreton Health

The Key Accountabilities Of The Role Include

• Ability to rapidly adapt to ongoing growth, structural changes, and new processes within West Moreton Health, demonstrating a proactive approach to continuous improvement in administrative functions.
• Maintain and expand knowledge of essential hospital-based applications and systems, including the Microsoft Office Suite, HBCIS, ieMR, S4HANA, and others as required.
• Demonstrate advanced communication skills to support a multi-disciplinary team, ensuring efficient HR, payroll, procurement, and scheduling processes, including liaison with external research partners, organisations, and collaborators.

What We're Looking For

• Competent use of contemporary word processing, spread sheeting, database and other information systems ensuring accuracy and attention to detail.
• Well-developed problem solving, consultation, and negotiation skills.
• Ability to establish work priorities to meet deadlines without the need for direct supervision.
• Ability to maintain confidentiality and deal with sensitive matters appropriately.
• Well-developed interpersonal and communication skills, including the possession of tact, diplomacy, and discretion in dealing with staff and the public.
• Knowledge or the ability to rapidly acquire knowledge of basic medical, research and clinical trials terminology to extract and interpret pertinent information from patient medical records and hospital information systems.
• Ability to work within a team and adapt to a changing work environment.

Mandatory Requirements

• Vaccinated against, and remain vaccinated against, certain vaccine preventable diseases (VPD) as outlined in the Health Employment Directive NO. 01/16.

Why choose us

• Purposeful work that makes a meaningful impact.
• Professional development opportunities.
• Career pathways with support to step into senior roles and leadership.
• Wellbeing supports including peer networks, flexible work options, EAP and dedicated mental health programs.
• Competitive benefits including salary packaging and up to 12.75% super.
• A lifestyle you'll love in a region that blends rural charm, natural beauty and city convenience.

Aboriginal and Torres Strait Islander people are strongly encouraged to apply for all West Moreton Health vacancies.

Occupational group Administration