Administration Support Officer - Research, Queensland Health

Queensland Government

Brisbane

On-site

AUD 65,000 - 85,000

Full time

3 days ago
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Benefits offered by this job

Flexible work options
Wellbeing programs
Salary packaging
Superannuation support 12.75%

Job summary

West Moreton Health is seeking an Administration Support Officer to assist the Research team. The role supports HR, payroll, procurement and scheduling, coordinating with internal teams and external partners in a dynamic healthcare environment.

Based in Brisbane, the position requires strong attention to detail, confidentiality, and the ability to work within a team and adapt to changes in a public health setting.

Qualifications

  • Strong attention to detail and accuracy in handling administrative tasks.
  • Excellent communication and interpersonal skills for multi-disciplinary teams.
  • Ability to manage competing priorities and meet deadlines with minimal supervision.

Responsibilities

  • Provide administrative support for HR, payroll, procurement and scheduling tasks.
  • Liaise with internal teams and external research partners to coordinate activities.
  • Maintain and expand knowledge of hospital information systems and standard software tools.

Job description

West Moreton Health is one of Queensland's most diverse and rapidly evolving health services, delivering health care to over 300,000 people across Ipswich, Boonah, Gatton, Laidley, and Esk.

We provide preventative and primary healthcare services, ambulatory services, acute care, sub-acute care, oral health, mental health and other specialised services, including prison and youth detention health services, and alcohol and other drugs services to the region.

At West Moreton Health, our employees apply our shared to every aspect of their work. This helps make sure our workplaces are effective, inclusive and empower our employees to reach our goals.

As a Child Safe Organisation, at West Moreton Health:

  • We prioritise children and young people being seen, heard, and safe in every interaction.
  • We create inclusive environments where the voices and needs of children and young people are valued and respected.
  • We believe safeguarding is shared responsibility, upheld by every member of our organisation.

Come and join a connected team of over 6,000 professionals delivering compassionate, community-based care across the West Moreton region.

To read more on what it's like to work for West Moreton Health:

The key accountabilities of the role include:

  • Ability to rapidly adapt to ongoing growth, structural changes, and new processes within West Moreton Health, demonstrating a proactive approach to continuous improvement in administrative functions.
  • Maintain and expand knowledge of essential hospital-based applications and systems, including the Microsoft Office Suite, HBCIS, ieMR, S4HANA, and others as required.
  • Demonstrate advanced communication skills to support a multi-disciplinary team, ensuring efficient HR, payroll, procurement, and scheduling processes, including liaison with external research partners, organisations, and collaborators.

What we're looking for

Our ideal candidate will be someone who can demonstrate the following:

  • Competent use of contemporary word processing, spread sheeting, database and other information systems ensuring accuracy and attention to detail.
  • Well-developed problem solving, consultation, and negotiation skills.
  • Ability to establish work priorities to meet deadlines without the need for direct supervision.
  • Ability to maintain confidentiality and deal with sensitive matters appropriately.
  • Well-developed interpersonal and communication skills, including the possession of tact, diplomacy, and discretion in dealing with staff and the public.
  • Knowledge or the ability to rapidly acquire knowledge of basic medical, research and clinical trials terminology to extract and interpret pertinent information from patient medical records and hospital information systems.
  • Ability to work within a team and adapt to a changing work environment.

Mandatory Requirements

  • Vaccinated against, and remain vaccinated against, certain vaccine preventable diseases (VPD) as outlined in the

Why choose us

  • Purposeful work that makes a meaningful impact.
  • Career pathways with support to step into senior roles and leadership.
  • Wellbeing supports including peer networks, flexible work options, EAP and dedicated mental health programs.
  • Competitive benefits including salary packaging and up to 12.75% super.
  • A lifestyle you'll love in a region that blends rural charm, natural beauty and city convenience.

Aboriginal and Torres Strait Islander people are strongly encouraged to apply for all West Moreton Health vacancies.

Administration Support Officer - Research, Queensland Health • Brisbane - West, Australia

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