Administration Officer

Opal Healthcare; Coffs Harbour City Council; On-site; AUD 34,000 - 44,000; Full time

Benefits offered by this job

12% superannuation

Paid parental leave

Referral bonuses

Job summary

Opal HealthCare is seeking an Administration Officer to support rostering and daily operations at the Coffs Harbour Care Community. This permanent full-time role is ideal for an organised, proactive professional who thrives in a fast-paced environment and values making a difference.

You will be the first point of contact for residents and families, providing essential administrative and rostering support while ensuring accurate records. The opportunity offers growth within a values-led team.

Qualifications

• Experience in administrative, reception, or customer service roles; aged care/healthcare experience is a plus.
• Strong organisational skills with high attention to detail and accuracy.
• Friendly, professional manner with excellent communication skills.
• Proficiency with MS Office and basic IT systems.

Responsibilities

• Be the warm and welcoming first point of contact for residents, families and visitors.
• Provide essential administrative support including rostering, payroll processing, and maintaining accurate records.
• Assist with guiding prospective residents and families on tours of our community.
• Manage accounts, process invoices, and support financial operations.
• Work closely with the leadership team to ensure our community runs smoothly and efficiently.

Skills

Rostering

Administrative support

Customer service

Teamwork

Tools

MS Office

Job description

"At Opal HealthCare, we know that companies don’t succeed, people do."
Our purpose is to bring joy to those we care for, and our values of Compassion, Accountability, Respect and Excellence reflect that CARE is at the heart of everything we do. Opal HealthCare is one of Australia’s leading aged care providers with over 149 Care Communities and over 23,000 team members nationwide.

About the Role:

We are seeking an experienced Administration Officer with strong rostering and scheduling experience to support the day-to-day operations of our welcoming care community. This is a full-time opportunity ideal for an organised and proactive professional who thrives in a fast-paced environment and enjoys making a meaningful difference.

As the Administration Officer, you will be the first point of contact for residents, families, visitors, and team members while providing essential administrative and rostering support to the care community.

What's on Offer:

• Location: Coffs Harbour Care Community, Coffs Harbour
• Employment Type: Permanent full-time, Monday to Friday
• Remuneration: Attractive hourly rate, 12% superannuation

Why Choose Opal?

• Work-life balance — Stable hours and flexible rosters
• Career development — Access our Opal HealthCare Academy to grow your skills
• Supportive team — Join a values-led environment where you are valued
• Paid parental leave — Industry-leading policy
• $5,000 referral bonuses for bringing a friend onboard
• Sector-leading systems & innovation— The tools to help you succeed

What You'll Do:

• Be the warm and welcoming first point of contact for all residents, families, and visitors
• Provide essential administrative support including rostering, payroll processing, and maintaining accurate records.
• Assist with guiding prospective residents and families on tours of our community.
• Manage accounts, process invoices, and support financial operations.
• Work closely with the leadership team to ensure our community runs smoothly and efficiently

What You'll Need:

• Experience in an administrative, reception, or customer service role (aged care or healthcare experience is a plus)
• Strong organisational skills with high attention to detail and accuracy
• A friendly, professional manner with excellent communication skills
• Proficiency in computer systems including MS Office
• Ability to manage multiple tasks and work effectively as part of a team

Willingness to complete:

• Pre-employment medical
• NDIS Worker Screening Check

Support with Precision & Care

If you are a skilled administrator who takes pride in your work and wants to contribute to a community that truly makes a difference, we would love to hear from you.