Weekend Receptionist

Opal HealthCare; Rutherford; On-site; AUD 39,000 - 47,000; Full time

Benefits offered by this job

EA Penalty Rates

Paid parental leave

Opal HealthCare Academy access

Job summary

Opal HealthCare is seeking a friendly Weekend Receptionist at Rutherford Park Care Community to be the welcoming face for residents, families and visitors, ensuring a warm and professional first impression. You will answer calls, manage enquiries, assist with bookings and light administrative tasks, and help with rostering while delivering hospitality with a genuine care.

This role offers stable hours, development opportunities through the Opal HealthCare Academy, and benefits like EA penalty

Qualifications

• Experience in reception/front-of-house or customer service.
• Friendly and professional demeanor.
• Strong organisational skills and attention to detail.
• Proficiency in MS Office.

Responsibilities

• Be the warm, welcoming, and helpful first point of contact for all residents, families, and visitors.
• Provide exceptional customer service, answering calls and enquiries with care and professionalism.
• Offer a personalised touch, knowing residents by name and providing hospitality like a cup of tea.
• Support essential administrative tasks including managing mail, maintaining records, and assisting with rostering.
• Create a positive and organised environment at the front desk, ensuring a great first impression.

Skills

Reception experience

Customer service

MS Office

Organisation

Tools

MS Office

Job description

\"At Opal HealthCare, we know that companies don’t succeed, people do.\"
Our purpose is to bring joy to those we care for, and our values of Compassion, Accountability, Respect and Excellence reflect that CARE is at the heart of everything we do. Opal HealthCare is one of Australia’s leading aged care providers with over 149 Care Communities and over 23,000 team members nationwide.

About the Role:

Be the welcoming face of our Care Community

We are seeking a friendly, organised and customer-focused Weekend Receptionist to join our team at Rutherford Park Care Community.

As the first point of contact for residents, families, visitors and team members, you'll play an important role in creating a welcoming and professional experience.

What's on Offer:

• Location: Rutherford Park Care Community
• Additional Benefits:EA Penalty Rates & paid parental leave

Why Choose Opal?

• Work-life balance — Stable hours and flexible rosters
• Career development — Access our Opal HealthCare Academy to grow your career
• Supportive team — Join a values-led environment where you are value
• Paid parental leave — Industry-leading policy$5,000 referral bonuses for bringing a friend onboard
• Sector-leading systems— The tools to help you succeed

What You'll Do:

• Be the warm, welcoming, and helpful first point of contact for all residents, families, and visitors.
• Provide exceptional customer service, answering calls and enquiries with care and professionalism.
• Offer a personalised touch, knowing residents by name and providing hospitality like a cup of tea.
• Support essential administrative tasks including managing mail, maintaining records, and assisting with rostering.
• Create a positive and organised environment at the front desk, ensuring a great first impression.

What You'll Need:

• Experience in a reception, front-of-house, or customer service role
• A warm, friendly, and professional manner with excellent communication skills
• Strong organisational skills and a keen eye for detail
• Proficiency in computer systems including MS Office
• A genuine passion for helping people and creating a welcoming atmosphere

Willingness to complete:

• Pre-employment medical
• NDIS Worker Screening Check

Welcome with Heart

If you are a people-person who takes pride in creating a positive and organised environment, we would love to hear from you.