Receptionist

Opal HealthCare; Newcastle-Maitland; On-site; AUD 30,000 - 38,000; Part time

Benefits offered by this job

EA Penalty Rates

Paid parental leave

Job summary

Opal HealthCare in Raymond Terrace is seeking a friendly Receptionist for a permanent part-time 3 days per week, including weekends. You will be the first point of contact for residents, families and visitors, providing a warm welcome and responsive service.

In this role you’ll handle calls, mail, records and rostering tasks, while maintaining a neat front desk and professional demeanour. Prior reception or customer service experience is preferred.

Qualifications

• Experience in a reception, front-of-house, or customer service role.
• A warm, friendly, and professional manner with excellent communication skills
• Strong organisational skills and a keen eye for detail
• Proficiency in computer systems including MS Office
• A genuine passion for helping people and creating a welcoming atmosphere

Responsibilities

• Be the warm, welcoming, and helpful first point of contact for all residents, families, and visitors.
• Provide exceptional customer service, answering calls and enquiries with care and professionalism.
• Offer a personalised touch, knowing residents by name and providing hospitality like a cup of tea
• Support essential administrative tasks including managing mail, maintaining records, and assisting with rostering.
• Create a positive and organised environment at the front desk, ensuring a great first impression.

Skills

Reception experience

Customer service

Communication skills

Organisational skills

MS Office

Tools

MS Office

Job description

"At Opal HealthCare, we know that companies don’t succeed, people do." Our purpose is to bring joy to those we care for, and our values of Compassion, Accountability, Respect and Excellence reflect that CARE is at the heart of everything we do. Opal HealthCare is one of Australia’s leading aged care providers with over 149 Care Communities and over 23,000 team members nationwide.

About the Role:

We are seeking a friendly, professional and organised Receptionist to join our team at Raymond Terrace Care Community.

This role offers 3 days per week, including weekend shifts, making it ideal for someone seeking flexibility while enjoying a rewarding career in aged care.

As the first point of contact for residents, families, visitors and team members, you'll play an important role in creating a warm and welcoming experience every day.

What's on Offer:

• Location: Raymond TerraceCare Community, Raymond Terrace
• Employment Type: Permanent part-time 3 days per week including the weekend
• Additional Benefits:EA Penalty Rates & paid parental leave

Why Choose Opal?

• Work-life balance — Stable hours and flexible rosters
• Career development — Access our Opal HealthCare Academy to grow your career
• Supportive team — Join a values-led environment where you are valued
• Paid parental leave — Industry-leading policy
• $5,000 referral bonuses for bringing a friend onboard
• Sector-leading systems— The tools to help you succeed

What You'll Do:

• Be the warm, welcoming, and helpful first point of contact for all residents, families, and visitors.
• Provide exceptional customer service, answering calls and enquiries with care and professionalism.
• Offer a personalised touch, knowing residents by name and providing hospitality like a cup of tea
• Support essential administrative tasks including managing mail, maintaining records, and assisting with rostering.
• Create a positive and organised environment at the front desk, ensuring a great first impression.

What You'll Need:

• Experience in a reception, front-of-house, or customer service role
• A warm, friendly, and professional manner with excellent communication skills
• Strong organisational skills and a keen eye for detail
• Proficiency in computer systems including MS Office
• A genuine passion for helping people and creating a welcoming atmosphere

Willingness to complete:

• Pre-employment medical
• NDIS Worker Screening Check

Welcome with Heart

If you are a people-person who takes pride in creating a positive and organised environment, we would love to hear from you.