Hospitality Services Officer

Opal HealthCare; Gold Coast City; Presencial; AUD 40.000 - 55.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Penalty rates on weekends

12% superannuation

Paid parental leave

$5,000 referral bonus

Descripción de la vacante

Opal HealthCare is seeking a versatile General Services Officer for Ashmore Gardens Care Community on the Gold Coast. You will rotate between food service, housekeeping, and laundry, delivering compassionate care and ensuring resident comfort.

Join a values-led team with opportunities to develop skills in hospitality, cleaning, and resident support. This hands-on role offers variety and a meaningful daily impact within a leading Australian aged care provider.

Formación

• A passion for helping people and making a difference in your community.
• Flexible, can-do attitude and willingness to learn across different areas of hospitality.
• Good communication skills and a friendly, professional manner.
• Reliability and a strong work ethic.
• Willingness to complete pre-employment medical and NDIS Worker Screening Check.

Responsabilidades

• Deliver dining room service, serve meals with care, and know resident preferences.
• Keep resident rooms and community areas clean, safe, and welcoming.
• Provide essential laundry services with respect and care.
• Work as part of a supportive team to ensure a positive resident experience.
• Follow strict safety, sanitary, and infection control protocols.

Conocimientos

Communication

Professional demeanor

Reliability

Flexibility

Team player

Descripción del empleo

\"At Opal HealthCare, we know that companies don’t succeed, people do.\"
Our purpose is to bring joy to those we care for and our values of Compassion, Accountability, Respect and Excellence reflect that CARE is at the heart of everything we do. Opal HealthCare is one of Australia’s leading aged care providers with over 149 Care Communities and over 20,000 team members nationwide.

About the Role:

We're looking for a versatile and caringGeneral Services Officerto join our hospitality team atAshmore Gardens Care Community.In this diverse role, you will rotate between food service, cleaning, and laundry, making a tangible difference every day.

What's on Offer:

• Location:Ashmore Gardens Care Community
• Additional Benefits: Penalty rates for weekends and public holidays, 12% superannuation & paid parental leave

Why Choose Opal?

Varied & meaningful work— No two days are the same; support our community in three essential areas
Career development— Access our Opal HealthCare Academy to grow your skills
Supportive team— Join a values-led environment where you are valued
Paid parental leave— Industry-leading policy
$5,000 referral bonusesfor bringing a friend onboard
Sector-leading systems— The tools to help you succeed

What You'll Do:

Food Service: Deliver outstanding customer service in our dining room, serve meals with care, and know resident preferences.

Housekeeping:Ensure resident rooms and community areas are clean, safe, and welcoming, paying attention to detail.

Laundry:Provide a essential service by managing residents' personal laundry with respect and care.

Work as a key part of a supportive team to ensure a seamless and positive experience for all residents.

Follow strict safety, sanitary, and infection control protocols in all tasks.

What You'll Need:

A passion for helping people and making a difference in your community.

A flexible, can-do attitude and willingness to learn across different areas of hospitality.

Good communication skills and a friendly, professional manner.

Reliability and a strong work ethic.

Previous experience in hospitality, cleaning, or customer service is beneficial, but not essential – we will train the right person!

Willingness to complete:

• Pre-employment medical
• NDIS Worker Screening Check

Serve with Heart

If you are looking for a hands-on role where you can see the direct impact of your work and enjoy variety, we would love to hear from you.