Administration Manager - Villa Maria Eastern Heights

Catholic Healthcare Limited; Brisbane; Vor Ort; AUD 75.000 - 85.000; Vollzeit

Benefits dieser Stelle

Not-for-profit salary packaging

Paid parental leave

Long service leave

Fitness Passport

Learning and development

Collaborative workplace

Zusammenfassung

Catholic Healthcare is seeking an Administration Manager for the Residential Aged Care team at Villa Maria Eastern Height. This permanent full-time role focuses on rostering, administration support and resident admissions, delivering friendly service while maintaining records and handling sensitive information with care.

You will report to the Residential Manager and help keep operations organized, ensuring compliance and timely communications with residents, families and colleagues.

Qualifikationen

• Certificate II or III in business administration or equivalent.
• Extensive office administration experience.
• Experience with rostering/time-and-attendance systems; HumanForce preferred.
• Proficient in Outlook, Word and Excel.
• Strong communication, discretion and interpersonal skills.
• Ability to work both independently and in a team.

Aufgaben

• Maintain master roster within budget and hours; publish weekly rosters two weeks ahead.
• Coordinate leave, arrange replacements and raise recruitment requisitions.
• Maintain compliance, inductions and training records including police checks and visas.
• Support resident admissions, movements and communications.
• Manage purchasing, invoices and supply orders.
• Welcome residents and families, respond promptly to enquiries and feedback.
• Assist onboarding and occupancy tracking, referrer communications and tours.

Kenntnisse

Rostering systems

Microsoft Outlook

Microsoft Word

Microsoft Excel

Interpersonal skills

Confidential information handling

Independent and collaborative work

Ausbildung

Certificate II/III in business administration

Tools

HumanForce

Jobbeschreibung

Discover a career where care goes both ways!

• Location - Eastern Heights
• Base $75, 000 - $85,000 depending on experience + superannuation
• Not for profit employer, so you pay less tax!

At Catholic Healthcare, we have been providing care and support to older people for over 30 years. With more than 6,000 employees across NSW and Southeast Queensland, our mission is to promote the dignity, life and spirituality of older people through connected and inclusive communities.

We're seeking an Administration Manager to join our Residential Aged Care team at Villa Maria Eastern Height.

This permanent full-time role is an opportunity to bring your administration and rostering experience to a welcoming home, supporting residents, families, and colleagues.

The Role

Reporting to the Residential Manager, you'll coordinate staff rosters, support administration and resident admissions, and provide warm, responsive customer service. You'll help keep day-to-day operations organized while maintaining accurate records and handling sensitive information with care.

Key Responsibilities Include

• Maintain the master roster within budget and contracted hours, allocate shifts fairly and publish fortnightly rosters approved at least two weeks ahead.
• Coordinate planned and unplanned leave, arrange replacement staff and raise recruitment requisitions with the Residential Manager and Talent Acquisition.
• Maintain employee compliance, induction and training records, including relevant police checks, visas, AHPRA registrations and MyLearning records.
• Support resident admissions, movements and exits, maintain accurate eCase data and prepare resident letters and communications.
• Order supplies and equipment, prepare purchase orders and process invoices.
• Welcome residents, families, employees and guests, build positive relationships and respond promptly to enquiries and feedback.
• Prepare for new employee onboarding and support occupancy tracking, referrer communications and home tours as requested.

To Be Successful In This Role You'll Need

• A Certificate II or III in business administration, or a similar qualification.
• Significant office administration experience.
• Experience with time and attendance rostering systems; HumanForce experience is preferred.
• Intermediate to advanced Microsoft Outlook, Word and Excel skills.
• Strong interpersonal and communication skills, emotional intelligence and a discreet approach to confidential information.
• The ability to work independently and collaboratively within a multidisciplinary team.

What We Can Offer You

• Not-for-profit salary packaging benefits, subject to eligibility.
• Paid parental leave and long service leave after five years, subject to eligibility and applicable conditions.
• Fitness Passport discounted gym membership, subject to eligibility.
• Ongoing learning and development opportunities.
• A collaborative and values-driven workplace culture.
• We welcome applicants from all faiths and backgrounds who share our commitment to delivering excellence and living our values of Compassion, Courage and Integrity.
• Best places to Work 2026- XREF Engage Awards

Catholic Healthcare acknowledges the Traditional Owners and Custodians of the lands on which we live, work and dream. We pay our respects to their Indigenous Elders past and present, for they hold the traditions, culture, and hopes of their people as we journey towards reconciliation. We welcome and encourage applications from people across our diverse community, especially from Aboriginal and Torres Strait Islander applicants. We believe everyone has the right to feel safe, respected, valued and heard regardless of their gender, sexual orientation, ethnicity or disability.