Administration Manager

UVISION & CO PTY LTD; City of Melbourne; Hybrid; AUD 85,000 - 115,000; Full time

Benefits offered by this job

Flexible hybrid working arrangements

Professional development opportunities

Job summary

Uvision & Co Pty Ltd, an Australian migration consultancy, seeks an experienced Administration Manager to oversee administrative functions, support the team and ensure efficient day-to-day operations.

Reporting to the Director, you will coordinate resources, recruitment, payroll, onboarding and performance management, while ensuring compliance and high service standards in a flexible hybrid setup.

Qualifications

• 2+ years in an Administration Manager or similar leadership role.
• Experience in Australian migration or immigration consultancy is preferred.
• Fluency in English and Spanish (written and spoken).
• Experience leading administrative teams and coordinating day-to-day operations.
• Experience using CRM and cloud-based business management systems.

Responsibilities

• Contribute to planning, review and continuous improvement of administrative services, procedures and service standards.
• Coordinate administrative resources, systems, equipment and technology.
• Assign work, set priorities, supervise staff and monitor performance.
• Manage business records, payroll coordination, invoicing and reporting.
• Coordinate with accountants, IT providers and vendors to ensure smooth operations.
• Ensure equipment and software are maintained for operations.
• Monitor health and safety compliance and company policies.
• Ensure compliance with legislation and privacy obligations.
• Coordinate recruitment, onboarding, payroll, training and performance management.
• Support Director with operational planning and improvements.

Skills

Leadership

Team management

Bilingual English/Spanish

Client service

Organisational skills

Tools

CRM software

Cloud-based systems

Job description

Job Type: Permanent position | Full time position

Job Description

About Us Uvision & Co Pty Ltd is an Australian migration consultancy providing professional immigration advice and visa services to individuals and businesses across Australia and overseas. As our business continues to grow, we are seeking an experienced Administration Manager to oversee our administrative functions, support our team and ensure the efficient day-to-day operation of the business.

Key Responsibilities

Reporting directly to the Director, your responsibilities will include:

• Contributing to the planning, review and continuous improvement of administrative services, systems, procedures and service standards.
• Coordinating and allocating administrative resources, business systems, equipment and technology to support efficient business operations.
• Assigning work, establishing priorities, supervising administrative staff and monitoring work performance.
• Managing business records, document control, payroll coordination, invoicing processes and administrative reporting.
• Liaising with accountants, IT providers, software vendors and other external professionals to coordinate business operations and facilitate the resolution of operational matters.
• Ensuring business equipment, software platforms and administrative resources are maintained and available to support business operations.
• Monitoring compliance with workplace health and safety requirements, company policies and operational procedures.
• Ensuring business activities comply with relevant legislation, privacy obligations and internal policies and procedures.
• Coordinating recruitment, onboarding, payroll administration, staff training, performance management and supervision.
• Supporting the Director with operational planning, resource allocation, workflow improvements and continuous business improvement initiatives.

About You

• At least two years' experience in an Administration Manager, Office Manager or similar leadership role.
• Previous experience working in an Australian migration or immigration consultancy, with a sound understanding of migration practice operations, client service delivery and regulatory compliance.
• Fluency in both English and Spanish (written and spoken), with the ability to communicate professionally with a diverse client base.
• Demonstrated experience leading administrative teams, allocating workloads and coordinating day-to-day business operations.
• Experience coordinating recruitment, onboarding, payroll administration, staff training and performance management.
• Experience using CRM and cloud-based business management systems to manage client records, workflows and administrative processes.
• Strong organisational, leadership and people management skills with the ability to manage competing priorities.
• Excellent written and verbal communication skills with exceptional attention to detail and a strong commitment to client service.
• Proficiency with Microsoft Office and other cloud-based business systems.
• Experience working within a regulated professional services environment will be highly regarded.

What We Offer

• Competitive salary package.
• Full-time permanent employment.
• Flexible hybrid working arrangements.
• A supportive and collaborative team environment.
• The opportunity to play a key role in the continued growth of a successful Australian professional services business.