Administration Manager

Bolton Clarke; City of Brisbane; On-site; AUD 52,000 - 68,000; Full time

Benefits offered by this job

Work-life balance

Clinical support

Career progression

Salary packaging

Private health insurance

Employee assistance

Job summary

Bolton Clarke on Brisbane's southside is seeking an Administration Officer to support the smooth operation of a residential aged care home in Sunnybank Hills. You will manage front desk tasks, resident records, meeting coordination and administrative expenses.

Ideal candidates will have strong Microsoft Office skills (Excel essential) and experience with rostering and HR processes. A caring, confidential approach and the ability to work with residents and families are required.

Qualifications

• Recent and strong experience in an Administration role (aged care or healthcare desirable).
• High proficiency in the use of all Microsoft Office Suites, including Excel knowledge (essential).
• Experience with rostering management and hiring processes preferred.
• A caring and kind manner and be comfortable interacting with residents and their families.
• Experience or the ability to use various systems including quality management systems, internal database and Humanforce rostering system (desirable).
• Ability to adapt to changing priorities and support improvements to processes and systems.
• Highly organised & able to effectively manage and prioritise multiple tasks
• Ability to maintain a high level of confidentiality at all times.

Responsibilities

• Provide overall administrative support that effectively contributes to the successful operation of the home.
• Oversee/manage the front desk reception/concierge.
• Roster Management and Employee Compliance.
• Resident Admission record and documentation management.
• Ensure all home administration supplies, and equipment is maintained and consistent with requirements.
• Record and expense management.
• Coordinate meeting, minutes and action items.

Skills

Microsoft Office

Excel

Organisational skills

Confidentiality

Interpersonal skills

Tools

Quality management systems

Internal database

Humanforce rostering system

Job description

Bolton Clarke Group one of Australia’s largest independent, not-for-profit providers of home care, retirement living and residential aged care, operating nationally and internationally. Bolton Clarke Residential group now has 88 Aged Care Homes across QLD, NSW, VIC, SA & WA, with the inclusion of the Allity, McKenzie & Acacia Living Group.

The Role

The Administration Officer is a critical role where you will be required to think on your feet and juggle multiple demands to ensure the successful operation of the home. The key focus of the role will be to:

• Provide overall administrative support that effectively contributes to the successful operation of the home
• Oversee/manage the front desk reception/concierge
• Roster Management and Employee Compliance
• Resident Admission record and documentation management
• Ensure all home administration supplies, and equipment is maintained and consistent with requirements
• Record and expense management
• Coordinate meeting, minutes and action items

To be successful:

• Recent and strong experience in an Administration role (aged care or healthcare desirable)
• High proficiency in the use of all Microsoft Office Suites, including Excel knowledge (essential)
• Experience with rostering management and hiring processes preferred
• A caring and kind manner and be comfortable interacting with residents and their families
• Experience or the ability to use various systems including quality management systems, internal database and Humanforce rostering system (desirable)
• Ability to adapt to changing priorities and support improvements to processes and systems.
• Highly organised & able to effectively manage and prioritise multiple tasks
• Ability to maintain a high level of confidentiality at all times
• Valid working rights in Australia
• Prior to commencement - complete a National Police Check and/or an NDIS Workers Check

About this location

Located in the vibrant, multicultural Sunnybank Hills on Brisbane’s southside, Bolton Clarke’s Cazna Gardens community provides high-quality aged care in a friendly and comfortable residential environment.

Why Work For Bolton Clarke

• Excellent work/life balance with shifts that suit your personal needs
• A caring team environment with strong clinical and allied health support
• Career progression and development opportunities
• Generous salary packaging and not-for-profit tax benefits – claim up to $18,550 tax free
• Private health insurance and gym discounts
• An Employee Assistance Program for staff and family

Our commitment to diversity: At Bolton Clarke we expect our staff to respect and value differences in age, disability, race, nationality, ethnicity, sexual orientation, gender identity, intersex status and family or marital status. Appointment to this position and ongoing employment is subject to your commitment to supporting diversity and inclusion.

If you have any further queries, please contact Natalie Paff ([e-mail])