Administration Coordinator – Home Based Care

Brophy Family & Youth Services; Warrnambool; On-site; AUD 95,000 - 116,000; Full time

Benefits offered by this job

Salary sacrificing options up to $15,-

Portable long service leave

Learning & Development opportunities

Above Award Salary

Employee Assistance Program (EAP)

Wellbeing days

Public Holiday Day at Easter

Job summary

Brophy Family & Youth Services is seeking an Administration Coordinator – Home Based Care to keep the program coordinated and compliant, delivering high‑quality care for children, young people and carers in the southwest Victoria region.

The role emphasizes sharp organisation, clear communication and trauma‑informed practice, with responsibilities spanning records, caregiver assessments and training to support service improvement and stable care environments.

Qualifications

• Demonstrated ability to apply analytical skills in reviewing administrative systems for service outcomes and compliance.
• Ability to influence and manage change across a diverse team.
• Experience in compliance monitoring and maintaining accurate records.

Responsibilities

• Champion effective administrative processes and ensure program compliance.
• Maintain accurate records and support caregiver assessments and reviews.
• Prepare essential documentation and deliver core compliance training for new staff.

Skills

Analytical skills

Administration

Change management

Compliance monitoring

Education

Tertiary qualification in Business Administration/related discipline

Job description

Supporting the practice that empowers children, young people and carers to flourish.

Employee Benefits

• Awesome Not-for-Profit Salary Sacrificing options of up to $15,899 per FBT year.
• Portable Long Service Leave (from eligible organisations).
• Excellent Learning & Development opportunities.
• Above Award Salary – Minimum $105,751.33
• Confidential Employee Assistance Program (EAP) for personal and professional wellbeing
• 11 Wellbeing Days to support worker wellbeing, in addition to Annual Leave
• Additional Public Holiday Day at Easter (Tuesday)

About the Role

Our Administration Coordinator – Home Based Care plays a central role in keeping the program coordinated, compliant and moving with purpose.The position strengthens the systems behind safe, stable and high‑quality care through sharp organisation, clear communication and a strong commitment to child‑centred, culturally safe and trauma‑informed practice.Key responsibilities include championing effective administrative processes, maintaining accurate records, supporting caregiver assessments and reviews, preparing essential documentation, and delivering core compliance training that equips new staff for success. These functions ensure practitioners and carers have the right information, tools and structures to create nurturing environments for children and young people.The role works collaboratively across Brophy, Child Protection, First Nations‑led organisations and community partners, bringing clarity and steadiness to complex or time‑critical situations. Operating with initiative, professional judgement and a future‑focused mindset, the position contributes to workflow guidance, team culture and ongoing service improvement.This is a role for someone energised by purposeful systems, organised environments and meaningful impact, helping build the conditions where children, young people and carers can flourish.

Do your skills include:

• Demonstrated ability to apply analytical skills in reviewing the effectiveness of administrative systems to improve service outcomes and compliance requirements.
• Ability to influence and manage change in a positive and inclusive manner across a diverse team.
• Ability to apply analytical skills in reviewing the effectiveness of administration systems to improve service outcomes.
• Demonstrated experience in compliance monitoring and office administration, including maintaining accurate records, monitoring required documentation and supporting consistent administrative and compliance processes.

Are your credentials:

• A relevant tertiary qualification appropriate to the requirements of the role, preferably in Business Administration, Business, Management or a related discipline, together with relevant experience; or an equivalent combination of qualifications, substantial relevant administrative experience and specialised skills.

About Brophy:

Brophy Family & Youth Services has supported children, young people, families, and the southwest Victorian community for almost 50 years. We live here; this is our community; we believe in people and in their ability to create the life they want.

At Brophy, you will join a team of just over 170 employees delivering over 40 programs and services across areas including youth engagement, mental health, family violence, foster care, housing support, employment support, and disability services.

At Brophy our Vision is not just focused externally on our community – we feel just as passionate about our employees being meaningfully connected through their roles with us to create the life they want, and that as a workforce we achieve this together through innovation and healthy relationships, and by positively contributing to building an advantaged community.

Diversity and Inclusion at Brophy:

Brophy is dedicated to fostering an inclusive environment that ensures safety and a sense of belonging for everyone.We embrace individuals of diverse races, ethnicities, genders, sexual orientations, ages, religions, abilities, and nationalities, recognising the richness that varied experiences bring to our efforts in supporting individuals and building stronger communities.

Our commitment extends to actively listening, learning, and evolving to become an accessible, inclusive, and secure organisation for all, encompassing First Nations peoples, members of the LGBTIQA+ community, individuals with disabilities, and those with culturally diverse backgrounds.

Please contact Leah McDonald, Senior Manager – Tenancy, Homelessness & Home Based Care on 5561 8888