Administration Coordinator

Randstad; Geelong; On-site; AUD 65,000 - 75,000; Full time

Job summary

An Administration Coordinator role is available within a busy Dispute Resolution team. You will provide high-quality administrative and clerical support, manage high-volume workflows, scheduling, stakeholder liaison, and ensure timelines are met.

Key duties include case management support, calendar coordination for up to 12 officers, drafting correspondence, record keeping and invoice processing in a compliant, government-facing environment.

Qualifications

• Proven experience providing high-level admin support in a fast-paced team.

Responsibilities

• Log, acknowledge, and allocate new dispute resolution matters in the internal system.

Skills

Administration

Time management

Legal frameworks

Communication

Team collaboration

Tools

MS Office

Electronic records

Job description

Are you an organized, proactive administrator with strong attention to detail and experience working within legislative or government frameworks?

We are seeking a dedicated Administration Coordinator to provide high-quality administrative and clerical support to our busy Dispute Resolution team. In this role, you will be pivotal in ensuring matters progress smoothly, assisting with high-volume workflow management, scheduling, stakeholder liaison, and adherence to key timelines.

Key Responsibilities

• Case Management Support: Log, acknowledge, and allocate new dispute resolution matters into the internal management system.

• Stakeholder Engagement: Act as a primary point of contact for external legal representatives, providing process guidance and ensuring compliance with relevant frameworks.

• Scheduling & Calendars: Coordinate and manage complex calendars, scheduling case conferences for up to 12 officers, alongside managing medical examination bookings, travel, and accommodation.

• Correspondence & Documentation: Draft formal correspondence, index incoming communications (emails, portals), and ensure systematic document tracking and filing.

• Data Management: Maintain precise records across databases, team folders, and tracking sheets to monitor time-sensitive matters.

• Administrative Assistance: Handle invoice payments, event registration, agenda creation, and minute-taking for team meetings.

What We Are Looking For

• Administrative Expertise: Proven experience providing high-level administrative support in a fast-paced team environment.

• Time Management & Initiative: Ability to manage competing priorities, set accurate timelines, and work effectively with minimal supervision.

• Framework Experience: Background working within statutory, legislative, or legal frameworks/government departments.

• Communication Skills: Excellent written and verbal communication, with a high degree of empathy and professionalism when dealing with external legal representatives.

• Technical Proficiency: Strong computer skills, including intermediate to advanced capability across MS Office applications (Word, Excel) and electronic record management systems.

Key Capabilities

• Accountability & Courage: Ownership over tasks and the confidence to speak up or act when needed.

• Adaptability & Curiosity: Openness to continuous improvement, learning new processes, and adapting to changing priorities.

• Collaboration & Empathy: A strong team player who communicates respectfully and understands the needs of stakeholders.

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