Administration Assistant- headspace

Bendigo Community Health Services; Greater Bendigo; Vor Ort; AUD 45.000 - 60.000; Vollzeit

Benefits dieser Stelle

Salary packaging

Purchasing leave

Study assistance

Training programs

Novated leasing

Fitness Passport

Zusammenfassung

headspace Bendigo, operated by Bendigo Community Health Services, is looking for an Administration Officer to welcome young people and families and to deliver high-quality administrative and reception support. You will join a small, collaborative team and support the Senior Leader to ensure smooth day-to-day operations.

The role is 76 hours per fortnight (1.0 FTE) on a fixed-term basis for 12 months. Based in Bendigo, this position contributes to a youth-focused environment that promotes health

Qualifikationen

• Experience in frontline reception services, preferably in a medical or health setting.
• Ability to provide high-level administrative support with attention to detail and time management.
• Excellent verbal and written communication skills.
• Ability to interact with a diverse range of clients in a confidential, youth-friendly manner.
• Demonstrated initiative, good judgement and reliability.
• Ability to work in a multidisciplinary team and independently as required.
• Strong time management and organisational skills.
• Accurate record-keeping and data collection within legal and ethical standards.
• Willingness to comply with headspace privacy procedures and BCHS code of conduct.
• Proficient with software packages including client appointments, billing systems, large databases and desktop applications.
• Current Working with Children Check and Driver’s Licence.
• Satisfactory National Police Check.

Aufgaben

• Provide frontline reception and administrative support to the service.
• Assist the Senior Leader with day-to-day operations and documentation.
• Maintain welcoming, youth-friendly interactions with clients and families.

Kenntnisse

Frontline reception

Administrative support

Verbal and written communication

Confidential client handling

Initiative and judgement

Teamwork and independence

Time management

Data recording and documentation

Privacy and confidentiality compliance

Microsoft Office

Working with Children Check & Driver's

Police check clearance

Tools

Billing systems

Client appointments system

Large information databases

Desktop software

Jobbeschreibung

Join a team making a real difference in the lives of young people.

headspace Bendigo is seeking a friendly, professional and highly organised Administration Officer to be the welcoming face of our service. This is an exciting opportunity to contribute to a supportive and youth-focused environment that promotes the health, wellbeing and resilience of young people in our community.

About headspace Bendigo

headspace Bendigo supports the health and wellbeing of young people through direct therapeutic care, coordinated support, and referrals to a range of internal and external services. We work closely with young people, their families, carers and the broader community to improve awareness, understanding and outcomes for youth mental health and wellbeing.

About the Role

As an Administration Officer, you will play a vital role in the day-to-day operation of headspace Bendigo. As the first point of contact for young people, families, visitors and community members, you will create a welcoming, inclusive and youth-friendly experience while providing high-quality administrative and reception support.

Working within a small and collaborative administration team, you will support the smooth functioning of the service and provide administrative assistance to the Senior Leader, headspace Bendigo.

76 hours per fortnight (1.0 FTE)

Fixed Term- 12 months

Join a team making a real difference in the lives of young people.

headspace Bendigo is seeking a friendly, professional and highly organised Administration Officer to be the welcoming face of our service. This is an exciting opportunity to contribute to a supportive and youth-focused environment that promotes the health, wellbeing and resilience of young people in our community.

About headspace Bendigo

headspace Bendigo supports the health and wellbeing of young people through direct therapeutic care, coordinated support, and referrals to a range of internal and external services. We work closely with young people, their families, carers and the broader community to improve awareness, understanding and outcomes for youth mental health and wellbeing.

About the Role

As an Administration Officer, you will play a vital role in the day-to-day operation of headspace Bendigo. As the first point of contact for young people, families, visitors and community members, you will create a welcoming, inclusive and youth-friendly experience while providing high-quality administrative and reception support.

Working within a small and collaborative administration team, you will support the smooth functioning of the service and provide administrative assistance to the Senior Leader, headspace Bendigo.

About Bendigo Community Health Services

Bendigo Community Health Services has cared for the health and wellbeing of the Bendigo community for 50 years. We employ more than 280 people across a broad range of services.

The success of BCHS starts with our staff, who have a high level of professionalism and dedication, allowing us to deliver quality services for the community, with a particular focus on vulnerable people.

Added benefits of working with BCHS include:

• Salary packaging
• Purchasing leave
• Study assistance
• Training programs
• Novated leasing
• Fitness Passport

Key Selection Criteria

Essential

1. 1. Experience in frontline reception services, preferably in a medical reception or other health organisation environment.
2. 2. Ability to provide high level administrative support including attention to detail and time management in a high-profile organisation.
3. 3. Excellent verbal and written communication skills.
4. 4. Demonstrated ability to interact with a diverse range of consumers in a private, confidential and youth-friendly manner.
5. 5. Proven ability to show initiative and exercise sound judgement.
6. 6. Demonstrated ability to work as a member of a multidisciplinary team as well as the ability to work independently when required.
7. 7. Excellent time management skills.
8. 8. Ability to accurately record and document information and to collect and collate data within given timeframes and in keeping with legal, ethical and professional standards.
9. 9. Knowledge and a willingness to comply with headspace privacy and confidentiality procedures, and commitment to work within the headspace and BCHS Code of Conduct framework.
10. 10. Broad experience in using a range of software packages including client appointments, billing systems, large information databases and desktop software.
11. 11. Intermediate to high level skills in Microsoft Office programs.
12. 12. Current Employee Working with Children Check and Driver’s License.
13. 13. The successful applicant will also be required to undertake and complete a Satisfactory National Police Check.

Desirable

1. 1. Show evidence of knowledge and understanding of headspace philosophy, purpose and program delivery model.
2. 2. An understanding of community health, primary health or similar not for profit services.
3. 3. Experience in the youth and/or mental health sector.
4. 4. Show evidence of knowledge and understanding of headspace philosophy, purpose and program delivery model.

For further information about the position contact Lindsay Rose on 5406 1400

Bendigo Community Health Services encourages applications from individuals of all backgrounds and abilities.

Applications will be acknowledged upon receipt. Applicants are requested to contact Human Resources on telephone [phone] if an automatic acknowledgement has not been received.