Administration Assistant

Goodstart; Toowoomba Regional; Hybrid; AUD 33,000 - 54,000; Part time

Benefits offered by this job

15% childcare discount

Up to 6 weeks paid parental leave

Fitness Passport

Wellbeing days

Free annual flu shot

Extra leave options

First Nations Support

Retail discounts

Uniform allowance

Employee referral program

Job summary

Goodstart Middle Ridge is seeking a part-time administrative assistant to support daily centre operations and customer service. You will help manage attendance, respond to inquiries, and coordinate with families in a welcoming, professional manner.

The role offers flexible, part-time hours (14 per week) with benefits, competitive pay above award rates, and opportunities for personal wellbeing and family support. Join a diverse team committed to child safety and inclusive care.

Qualifications

• Current QLD Working with Children Check is required.
• Certificate of Completion for the National Child Safety Foundation Training (via Geccko).
• Excellent customer service and administration skills.

Responsibilities

• Support Centre Director to build attendance pipeline.
• Deliver high standard customer service for enquiries with a friendly, professional approach.
• Perform key business administration tasks.
• Build and maintain strong relationships with families.

Skills

Customer service

Administration

Communication

Education

QLD Working with Children Check

Tools

National Child Safety Foundation Training (Geccko)

Job description

Location:160 Spring Street, Middle Ridge, 4350, QLD-Giable, Jarowairand Western Wakka Wakka Lands

Centre:Goodstart Middle Ridge

Employment Type:Permanent, Part time, 14 hours/week

Pay:Up to 39.34 (based on experience and qualification) + Superannuation + Benefits

Provide a warm welcome to children and families while supporting your centre team

• Competitive pay above the national award rates
• Get 15% discount off your childcare gap fees

Are you looking for a chance to use your customer service skills to make a difference? Whether you’re an experienced administrator or you think you’ve got the skills to excel in this role, we’d love to talk to you about which of our amazing opportunities would be the best fit for you.

In this role, you will:

Support the Centre Director to prioritise and build the centre’s attendance pipeline

Deliver a high standard of customer service, including responding to enquiries in a friendly and professional manner

Perform key business administration tasks

Build and maintain strong relationships with families

About Goodstart Middle Ridge:

• 75‑place,newly refurbished centre with natural play spaces
• Diverse, multicultural team with educators speaking 10+ languages
• 5 well‑resourced rooms from Nursery to Kindergarten
• Inclusivephilosophy with strong community reputation
• Rotating roster, Mon - Fri, 7am - 6pm with a strong focus on supporting work-life balance and wellbeing
• Walking distanceto Middle Ridge State School + shops nearby

WhatGoodstart can offer you:

• Competitive pay above the national award rates
• 15% discount off your childcare fees and up to 6 weeks paid parental leave
• Fitness Passport - access to gyms and pools for you and your family at a heavily discounted price
• Two wellbeing days included in your personal leave per year
• Free annual flu shot (optional)
• Option to purchase extra leave for even greater work life balance
• First Nations Support and Cultural Leave
• Retail discounts on insurance, travel and technology
• Uniform allowance and employee referral program

You’ll need:

Current QLD with Children Check

Certificate of Completion for the National Child Safety Foundation Training, completed via Geccko platform

Have a question? Contact Anjana from our Talent Acquisition Team on 1800 222 543 or via email [e-mail]

Supporting our people and protecting our children

We’re an equal opportunity employer that is proud of our inclusive and diverse work environment. We know that Goodstarters from diverse cultures, backgrounds and experiences strengthen our teams and help us grow. We’re also deeply committed to Reconciliation and creating an environment where Aboriginal and Torres Strait Islander People feel a strong sense of belonging and connection.

Safety is our priority and we will take any action necessary to ensure that all children can feel safe and be safe, and are safeguarded from abuse, neglect and harm. As a Child Safe Organisation, all of our candidates must have or obtain a valid working with children check along with Certificate of Completion for the National Child Safety Foundation Training, completed via Geccko platform.