Administration Assistant

Goodstart Early Learning; Brisbane; On-site; AUD 45,000 - 64,000; Part time

Benefits offered by this job

Discounted childcare

6 weeks parental leave

Fitness access

Professional development

Wellbeing days

Flu shot (optional)

Extra leave option

First Nations support

Retail discounts

Uniform allowance

Referral program

Job summary

Goodstart Early Learning Fortitude Valley is seeking an Administration Assistant to join our welcoming centre team. This part-time role (16 hours per week) supports the Centre Director, handles front-desk enquiries, and delivers essential administrative tasks to help the centre run smoothly.

You’ll provide a friendly customer service experience to families and staff, maintain attendance records, and build positive relationships within our community.

Qualifications

• Experience in customer service and general administration.
• Ability to interact warmly with families and staff.
• Strong organisational and data entry skills.

Responsibilities

• Support the Centre Director to manage attendance and enrolments.
• Deliver high standard customer service to families and visitors.
• Perform key administrative tasks for the centre.
• Build positive relationships with families and community.

Skills

Customer service

Administrative support

Education

National Child Safety Foundation Training

Job description

Role: Administration Assistant

Location: 95 Brookes Street, Fortitude Valley, 4006, QLD

Centre: Goodstart Fortitude Valley

Employment Type: Permanent, Part time, 16 hours/week

Pay: Up to 39.34 (based on experience and qualification) + Superannuation + Benefits

• Provide a warm welcome to children and families while supporting your centre team
• Competitive pay above the national award rates
• Get 15% discount off your childcare gap fees

Are you looking for a chance to use your customer service skills to make a difference? Whether you’re an experienced administrator or you think you’ve got the skills to excel in this role, we’d love to talk to you about which of our amazing opportunities would be the best fit for you.

In This Role, You Will

• Support the Centre Director to prioritise and build the centre’s attendance pipeline
• Deliver a high standard of customer service, including responding to enquiries in a friendly and professional manner
• Perform key business administration tasks
• Build and maintain strong relationships with families

About Goodstart Fortitude Valley

• A welcoming, inclusive centre where children come first and relationships matter.
• We believe every child belongs and deserves the best possible start in life.
• Large outdoor learning spaces connect children with nature and Country year-round.
• Indoor and outdoor learning environments give children freedom to play, explore, and learn.
• Our diverse team of 30+ educators reflects and celebrates inclusion for children, families, and staff.
• Passionate early childhood professionals committed to strong relationships and high-quality education.

WhatGoodstart Can Offer You

• Competitive pay above the national award rates
• 15% discount off your childcare fees and up to 6 weeks paid parental leave
• Fitness Passport - access to gyms and pools for you and your family at a heavily discounted price
• Paid professional development
• Two wellbeing days included in your personal leave per year
• Free annual flu shot (optional)
• Option to purchase extra leave for even greater work life balance
• First Nations Support and Cultural Leave
• Retail discounts on insurance, travel and technology
• Uniform allowance and employee referral program

You’ll Need

• Current QLD with Children Check
• Certificate of Completion for the National Child Safety Foundation Training, completed via Geccko platform

Supporting our people and protecting our children

We’re an equal opportunity employer that is proud of our inclusive and diverse work environment. We know that Goodstarters from diverse cultures, backgrounds and experiences strengthen our teams and help us grow. We’re also deeply committed to Reconciliation and creating an environment where Aboriginal and Torres Strait Islander People feel a strong sense of belonging and connection.

Safety is our priority and we will take any action necessary to ensure that all children can feel safe and be safe, and are safeguarded from abuse, neglect and harm. As a Child Safe Organisation, all of our candidates must have or obtain a valid working with children check along with Certificate of Completion for the National Child Safety Foundation Training, completed via Geccko platform.

YouTube video link: https://youtu.be/CPhcVIrW-Ak

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