Administration Assistant

AAR Consulting Group P/L; Sydney; On-site; AUD 60,000 - 75,000; Full time

Job summary

AAR Consulting Group P/L is seeking an Administrative Officer to provide a broad range of administrative services supporting a NSW government unit. The role focuses on delivering efficient operations, managing records, and preparing performance reports.

The ideal candidate will be organised and detail oriented, with strong written communication and discretion with confidential information. On-site work and collaboration with managers and teams are essential.

Qualifications

• Must be organised, reliable and detail oriented with the ability to manage competing priorities.
• Strong written and communication skills, discretion with confidential information, proactive customer-focused support for managers and team members.
• Proven experience in an administrative or office support role.
• High level of organisation and time management.
• Confidence using Microsoft Office (Outlook, Word, Excel, Teams).
• Attention to detail and accuracy in data entry and documentation.
• Ability to work independently and as part of a team.
• Some government experience an advantage (not essential).

Responsibilities

• Provide administrative and support services to meet business needs of the team/unit.
• Respond to and resolve complex enquiries to ensure accurate information and timely resolution of issues.
• Coordinate and manage records and databases.
• Develop, implement and monitor office systems, procedures and methods and adapt processes as required.
• Gather and collate information for and prepare documentation and reports on unit performance, and make recommendations to improve efficiency and service delivery.

Skills

Organised

Detail oriented

Time management

Written communication

Discretion with confidential info

Customer-focused

Independent worker

Team player

Administrative experience

Tools

Microsoft Office

Outlook

Word

Excel

Teams

Job description

Role Description

The Administrative Officer provides a broad range of administrative services and leverages extensive business unit knowledge to support the unit's program of work and facilitate the delivery of business operations.

Responsibilities

• Provide a range of administrative and support services to meet the business needs of the team/unit
• Respond to, and resolve, complex enquiries and issues to ensure the provision of accurate information, and the timely and effective resolution of issues
• Coordinate and manage records and databases
• Develop, implement and monitor office systems, procedures and methods - adapting processes and techniques as required
• Gather and collate information for, and prepare documentation and reports on business unit performance, as well as make recommendations to improve efficiency, cost management and service delivery

Skills and Experience

• Must be organised, reliable, and detail oriented; with the ability to manage competing priorities
• Demonstrate strong written and communication skills, discretion when handling confidential information and a proactive, customer‑focused approach to supporting managers and team members
• Proven experience in an administrative or office support role
• High level of organisation and time management
• Confidence using Microsoft Office (Outlook, Word, Excel, Teams)
• Attention to detail and accuracy in data entry and documentation
• Ability to work independently and as part of a team
• Some government experience an advantage (not essential)

Keywords: Administration, Admin Assistant, NSW government, Microsoft Office

Background

Our client is a NSW government agency that provides critical health services. This role will operate in a corporate services set-up.

Equality and Inclusion

At AAR Consulting Group we embrace diversity, inclusion, and equal opportunity.

We encourage and support applications from people with a disability.

Questions

• Are you based in Sydney?
• How many years admin experience do you have?
• This is an on-site role - are you comfortable with this?