Administration Assistant

Goodstart Early Learning; Nambour; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Above award pay

Fitness Passport

Wellbeing days

Uniform allowance

Referral program

Retail discounts

Job summary

Goodstart Early Learning in Nambour (QLD) seeks an Administration Assistant to warmly welcome families and support the Centre Director with daily administrative tasks. You’ll handle enquiries, maintain records and help keep the centre running smoothly.

The role suits someone with strong customer service and organisational skills, able to manage competing priorities and create a positive first impression for families and visitors.

Qualifications

• Candidate must hold a current QLD Working with Children Check.
• Training in National Child Safety Foundation is preferred.
• Experience in administration and customer service is desirable.

Responsibilities

• Provide high-quality administrative support to the Centre Director and team.
• Deliver exceptional customer service and respond to enquiries professionally.
• Welcome children and families and maintain warm relationships.
• Support day-to-day operations and attendance pipeline as needed.
• Assist in creating a welcoming first impression for families and visitors.

Skills

Strong customer service

Organisational skills

Attention to detail

Friendly, professional approach

Relationship building

Education

QLD Working with Children Check

National Child Safety Foundation Training (Geccko)

Job description

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Goodstart Nambour – Doolan Street, QLD (located on the traditional lands of the Kabi Kabi (Gubbi Gubbi) Peoples)

Competitive Pay Above National Award Rates + Super + Benefits

Be the welcoming face of our centre. Support our team. Make a difference every day.

Are you looking for an opportunity to use your administration and customer service skills in a role where your work genuinely makes a difference?

As our Administration Assistant, you'll be an important part of Goodstart Nambour – Doolan Street, providing a warm welcome to children and families while supporting our Centre Director and team with the day-to-day administration that keeps our centre running smoothly.

Whether you're an experienced administrator or have strong customer service and organisational skills that you’re ready to bring to a new environment, we'd love to hear from you.

About the role

As our Administration Assistant, you'll work closely with the Centre Director and wider team to provide high-quality administrative and customer service support.

In this role, you'll:

• Support the Centre Director to prioritise and build the centre's attendance pipeline
• Deliver exceptional customer service and respond to enquiries in a friendly and professional manner
• Build and maintain strong relationships with children and families
• Help create a warm and welcoming first impression for families and visitors
• Support the smooth day-to-day operation of the centre

About Goodstart Nambour – Doolan Street

Located in a residential area close to Nambour Hospital, local schools and shops, making the centre convenient for local families.

Five learning rooms providing early learning and care for children from six weeks to school age.

Open 6:00am to 6:00pm, Monday to Friday, with a focus on providing flexibility for families, including those working shifts.

Outdoor environments combine natural and built elements including sandpits, veggie patches, a fort, mud kitchen, bike paths, a worm farm and shaded play areas.

Strong focus on sustainability, exploration and learning through play.

Experienced team, with many educators having been with the centre for 4 to 6 years and some for more than 10 years.

Strong relationships with local schools help support children as they make the transition from Kindergarten to Prep.

At Goodstart Nambour – Doolan Street, you'll join an experienced and caring team committed to creating a warm, supportive environment for children and families.

Why you'll love working with Goodstart

Competitive pay above the national award rates

Fitness Passport with discounted access to gyms and pools for you and your family

Two wellbeing days included in your personal leave each year

Option to purchase additional leave for greater work-life balance

First Nations Support and Cultural Leave

Retail discounts on insurance, travel and technology

Uniform allowance and employee referral program

What you'll bring

• Strong customer service and communication skills
• Excellent organisation and attention to detail
• Confidence completing administrative tasks and managing competing priorities
• A friendly, professional and welcoming approach
• Ability to develop positive relationships with families and colleagues
• Current QLD Working with Children Check
• Certificate of Completion for the National Child Safety Foundation Training via the Geccko platform

Ready to join our team?

We review applications as they're received, so we encourage you to apply as soon as possible for your best opportunity to progress to the next stage.

Want to know more?

I'd love to chat about the role and what makes Goodstart Nambour – Doolan Street such a rewarding place to work.

Supporting our people and protecting our children

We’re an equal opportunity employer that is proud of our inclusive and diverse work environment. We know that Goodstarters from diverse cultures, backgrounds and experiences strengthen our teams and help us grow. We’re also deeply committed to Reconciliation and creating an environment where Aboriginal and Torres Strait Islander People feel a strong sense of belonging and connection.

Safety is our priority and we will take any action necessary to ensure that all children can feel safe and be safe, and are safeguarded from abuse, neglect and harm. As a Child Safe Organisation, all of our candidates must have or obtain a valid working with children check along with Certificate of Completion for the National Child Safety Foundation Training, completed via Geccko platform.

See what it's like to work at Goodstart: