Administration Assistant

Legend Linen; City of Melbourne; On-site; AUD 55,000 - 72,000; Full time

Job summary

Legend Linen in Melbourne is seeking a proactive administrative assistant to support the Account Manager with day-to-day account coordination, order processing and product information management.

You will handle quotes, pricing data, customer submissions, and coordinate samples across internal teams while keeping records accurate and up to date. This role suits someone organised, detail-focused and comfortable juggling multiple priorities in a fast-paced retail environment.

Qualifications

• Highly organised with strong attention to detail.
• Proactive and comfortable following up and keeping things moving.
• A confident communicator with a collaborative approach.
• Able to manage multiple tasks and changing priorities.
• Comfortable working with Microsoft Office, particularly Excel, Outlook and PowerPoint.
• Keen to learn and develop within an account management and product environment.
• Previous experience in administration, sales support, account coordination, order processing or customer service would be advantageous.
• Experience within retail, wholesale, homewares, textiles or consumer products would be highly regarded but is not essential.

Responsibilities

• Providing day-to-day administrative support to the Account Manager
• Creating and processing customer orders accurately and efficiently
• Monitoring orders and following up on progress through to delivery
• Assisting with customer enquiries, follow-ups and general account coordination
• Preparing and maintaining product, pricing and customer information
• Assisting with quotes, presentations, range information and customer submissions
• Coordinating samples and product information for customer meetings and range reviews
• Tracking key dates, order timelines and customer requirements
• Liaising with internal Design, Product Development, Operations and Logistics teams
• Maintaining accurate customer, product and order records

Skills

Organisational skills

Attention to detail

Communication

Prioritisation

Team collaboration

Tools

Microsoft Excel

Outlook

PowerPoint

Job description

Working alongside the Account Manager, you will assist with the administration and coordination required to effectively manage customer accounts, product ranges and orders. This is a varied role suited to someone who enjoys working in a fast-paced, product-focused environment and is confident managing multiple priorities while keeping things organised and on track.

Key responsibilities

Providing day-to-day administrative support to the Account Manager

Creating and processing customer orders accurately and efficiently

Monitoring orders and following up on progress through to delivery

Assisting with customer enquiries, follow-ups and general account coordination

Preparing and maintaining product, pricing and customer information

Assisting with quotes, presentations, range information and customer submissions

Coordinating samples and product information for customer meetings and range reviews

Tracking key dates, order timelines and customer requirements

Liaising with internal Design, Product Development, Operations and Logistics teams

Maintaining accurate customer, product and order records

About you

Highly organised with strong attention to detail

Proactive and comfortable following up and keeping things moving

A confident communicator with a collaborative approach

Able to manage multiple tasks and changing priorities

Comfortable working with Microsoft Office, particularly Excel, Outlook and PowerPoint

Keen to learn and develop within an account management and product environment

Previous experience in administration, sales support, account coordination, order processing or customer service would be advantageous

Experience within retail, wholesale, homewares, textiles or consumer products would be highly regarded but is not essential