Administration & Graphics Coordinator

Extreme Marquees; City of Brisbane; On-site; AUD 48,000 - 60,000; Full time

Job summary

Extreme Marquees is seeking an organised office-based administrator to join a friendly, supportive team in a busy, fast-paced environment. The role covers reception, customer communication, quotes, data entry and coordinating artwork with our graphic design team.

You will support the sales team, handle emails and phone calls, and learn other roles as required to cover peaks in workload. Hours are 8:30am to 5:00pm, Monday to Friday.

Qualifications

• Be organised and able to work in a fast-paced environment.
• Have great attention to detail.
• Be friendly and confident communicating with customers.
• Be confident and professional on the phone.
• Be able to learn new computer systems and processes quickly.
• Be comfortable managing multiple jobs and following up outstanding tasks.
• Work well both within a team and independently.
• Have a happy, positive and proactive attitude.

Responsibilities

• General reception and administration duties
• Answering and directing phone calls
• Communicating with customers via email, phone and in-person
• Providing customers with prices and quotations
• Making follow-up calls to customers
• Assisting and supporting our sales team
• Data entry and updating customer/order information
• Learning the basics of other roles to assist and fill in as required
• Coordinating customer artwork and graphics requirements
• Liaising with customers and our graphic design team regarding artwork, changes and approvals

Skills

Organised

Attention to detail

Customer communication

Phone etiquette

Learn new systems

Multitasking

Team player

Job description

This is a varied office-based role involving general administration, customer communication, graphics coordination, and sales support. You'll be joining a friendly, supportive team in a busy and fast-paced office environment.

Key responsibilities

General reception and administration duties

Answering and directing phone calls

Communicating with customers via email, phone and in-person

Providing customers with prices and quotations

Making follow-up calls to customers

Assisting and supporting our sales team

Data entry and updating customer/order information

Learning the basics of other roles to assist and fill in as required

Coordinating customer artwork and graphics requirements

Liaising with customers and our graphic design team regarding artwork, changes and approvals

About you

Be organised and able to work in a fast-paced environment

Have great attention to detail

Be friendly and confident communicating with customers

Be confident and professional on the phone

Be able to learn new computer systems and processes quickly

Be comfortable managing multiple jobs and following up outstanding tasks

Work well both within a team and independently

Have a happy, positive and proactive attitude

Previous administration or customer service experience would be beneficial. No previous graphics experience required.

HOURS

8:30am – 5:00pm, Monday to Friday.