Administration Assistant

Goodstart Early Learning; City of Knox; On-site; AUD 32,000 - 54,000; Full time

Benefits offered by this job

Above-award pay

15% childcare gap fee discount

6 weeks paid parental leave

Fitness Passport

Extra leave options

First Nations Support

Retail and childcare discounts

Uniform allowance

Job summary

Goodstart Early Learning Wantirna is seeking a dedicated Administration Assistant to warmly welcome families and support a busy centre. You will handle front-desk inquiries, manage day-to-day admin, and help keep enrolments and records accurate, while building strong relationships with families and staff.

Join a welcoming team in a 120-place centre, with a focus on high-quality service and smooth daily operations across nursery through to kindergarten.

Qualifications

• Strong administration and organisational skills.
• Excellent communication and interpersonal skills.
• A warm, professional and welcoming approach.
• Confidence using computer systems and Microsoft Office applications.
• Strong attention to detail and the ability to prioritise.
• A collaborative mindset and willingness to support the wider centre team.
• Previous administration or customer service experience, ideally within a busy, people-focused environment.

Responsibilities

• Welcoming children, families and visitors to the centre.
• Providing friendly and professional support to family enquiries.
• Supporting the Centre Director and team with day-to-day administration.
• Managing phone calls, emails, documentation and general correspondence.
• Maintaining accurate records and assisting with enrolment-related administration.
• Helping keep centre processes organised and running efficiently.
• Building positive relationships with our families, educators and wider community.

Skills

Administration

Communication

Microsoft Office

Attention to detail

Teamwork

Tools

Microsoft Office

Job description

Pay

Up to $39.34 p/h + Super + Benefits

• Provide a warm welcome to children and families while supporting your centre team
• Competitive pay above the national award rates
• Get 15% discount off your childcare gap fees

Are you looking for a chance to use your customer service skills to make a difference? Whether you’re an experienced administrator or you think you’ve got the skills to excel in this role, we’d love to talk to you about which of our amazing opportunities would be the best fit for you.

In this role, you will:

• Support the Centre Director to prioritise and build the centre’s attendance pipeline
• Deliver a high standard of customer service, including responding to enquiries in a friendly and professional manner
• Perform key business administration tasks
• Build and maintain strong relationships with families

About Goodstart Wantirna

At Goodstart Wantirna, we’re passionate about creating a warm, inclusive learning environment where children, families and educators can thrive.

We’re looking for a dedicated and organised Administration Assistant to join our welcoming and professional team in a full-time position.

As the first friendly face many of our families see each day, you’ll play an important role in creating a positive experience from the moment they walk through our doors. Supporting our 120-place centre, caring for children from nursery through to kindergarten, you’ll help keep our busy centre organised, connected and running smoothly.

Your Impact

No two days will be quite the same. You’ll work closely with the Centre Director, educators and families to provide high-quality administrative support while helping create a warm and welcoming centre environment.

Your day may include:

• Welcoming children, families and visitors to the centre
• Providing friendly and professional support to family enquiries
• Supporting the Centre Director and team with day-to-day administration
• Managing phone calls, emails, documentation and general correspondence
• Maintaining accurate records and assisting with enrolment-related administration
• Helping keep centre processes organised and running efficiently
• Building positive relationships with our families, educators and wider community

WhatGoodstart can offer you:

• Competitive pay above the national award rates
• 15% discount off your childcare gap fees and up to 6 weeks paid parental leave
• Fitness Passport - access to gyms and pools for you and your family at a heavily discounted price
• Option to purchase extra leave for even greater work life balance
• First Nations Support and Cultural Leave
• Retail and childcare discounts on insurance, travel and technology
• Uniform allowance and employee referral program

You’ll need:

• Current VIC with Children Check
• Strong administration and organisational skills
• Excellent communication and interpersonal skills
• A warm, professional and welcoming approach
• Confidence using computer systems and Microsoft Office applications
• Strong attention to detail and the ability to prioritise
• A collaborative mindset and willingness to support the wider centre team
• Previous administration or customer service experience, ideally within a busy, people-focused environment

Have a question? Contact Salena from our Talent Acquisition Team on 1800 222 543 or via email [e-mail]

At Goodstart we are deeply committed to Reconciliation and encourage Aboriginal and/or Torres Strait Islander people to apply. For further information and support email [e-mail]

We’re an equal opportunity employer that is proud of our inclusive and diverse work environment. We know that Goodstarters from diverse cultures, backgrounds and experiences strengthen our teams and help us grow. We’re also deeply committed to Reconciliation and creating an environment where Aboriginal and Torres Strait Islander People feel a strong sense of belonging and connection.

Safety is our priority and we will take any action necessary to ensure that all children can feel safe and be safe, and are safeguarded from abuse, neglect and harm. As a Child Safe Organisation, all of our candidates must have or obtain a valid working with children check.