Senior Administration Officer

Career Employment Group; Adelaide; On-site; AUD 60,000 - 75,000; Full time

Job summary

Adelaide Institute of Hospitality, a division of Career Employment Group Inc., is seeking a Senior Administration Officer to support training operations in Adelaide. You will manage student enrolments, maintain records, liaise with stakeholders and support various internal processes to ensure smooth day-to-day operations.

You will collaborate with internal teams, students, employers and clients, delivering accurate administrative support and coordinating schedules, resources and documentation to

Qualifications

• Extensive administration experience in a similar environment.
• Proficiency with aXcelerate is highly advantageous.
• Strong MS Office skills and high attention to detail.

Responsibilities

• Be a central point of contact and provide daily support to other Administration Officers.
• Provide accurate and timely administrative support to students, employers and internal stakeholders.
• Administer student enrolments for qualifications and short courses.
• Prepare Training Plans and associated documentation.
• Process enrolment invoices.
• Issue Statements of Attainment and Certificates.
• Maintain accurate student records in the student management system (aXcelerate).
• Prepare course schedules, trainer availability, room bookings and training resources.

Skills

Administration

Microsoft Office

aXcelerate

Customer service

Communication

Time management

Organisational skills

Attention to detail

Teamwork

Multitasking

Tools

aXcelerate

Microsoft Office Suite

Job description

As a Senior Administration Officer at Adelaide Institute of Hospitality (a division of Career Employment Group Inc), you'll play an integral part in supporting our training operations. You'll work closely with our internal teams, students, employers and clients to deliver high-quality administrative support. From managing student enrolments and maintaining accurate records to liaising with stakeholders and supporting a range of internal processes, you'll help ensure the efficient day-to-day operation of our training department.

Key responsibilities

• Be a central point of contact for our team and provide daily support to other Administration Officers.
• Providing accurate and timely administrative support to students, employers and internal stakeholders.
• Administering student enrolments for qualifications and short courses.
• Preparing Training Plans and associated documentation.
• Processing enrolment invoices.
• Issuing Statements of Attainment and Certificates.
• Maintaining accurate student records within the Student Management System (aXcelerate).
• Preparation of course schedules, trainer availability, room bookings, training resources and travel arrangements.
• Providing reception support, including answering phones and responding to enquiries.
• Completing general filing and archiving tasks as required.

About you

• Extensive administration experience, preferably with an RTO or the VET sector.
• The prior use of aXcelerate would be highly advantageous.
• Strong working knowledge of the Microsoft Office Suite.
• Excellent customer service and communication skills.
• Outstanding organisational, time management and prioritisation skills.
• High attention to detail and accuracy.
• Confidence using technology and adapting to changing systems and processes.
• The ability to manage multiple tasks and competing deadlines.
• The ability to work both independently and collaboratively within a team.
• A positive attitude and strong work ethic.

About us

At Adelaide Institute of Hospitality, you'll become part of a passionate and supportive team dedicated to delivering high-quality training and creating positive outcomes for students and industry. This is an excellent opportunity to contribute to a respected and growing organisation while enjoying a varied and rewarding role.

APPLICATIONS CLOSE: Tuesday, 22nd September 2026