Administration Assistant

Rashi Joshi; City of Brisbane; Hybrid; AUD 65,000 - 70,000; Full time

Benefits offered by this job

Permanent full-time

Salary 65k-70k + super

Logan location

Flexible hours

Supportive team

Training and development

Job summary

Our client in Logan is seeking an Administrative Assistant to join a well-established, supportive team. You will be the first point of contact for visitors, customers, and internal stakeholders, handling enquiries professionally and ensuring day-to-day operations run smoothly.

You will support the Branch Manager and leadership team, manage phones, mail, meetings, and vital admin tasks. The role offers permanent full-time employment with a salary in the 65k–70k range plus super, and a flexible

Qualifications

• Experience in administration, reception, or office support.
• Experience managing multiple phone lines and customer enquiries.
• Strong verbal and written communication skills.
• Excellent organisational and time management abilities.
• Proactive, professional, and team-focused attitude.
• High attention to detail and ability to manage competing priorities.
• MS Office skills: Word, Excel, Outlook.
• Ability to maintain confidentiality.
• Experience supporting managers or leadership teams.

Responsibilities

• Answer and direct incoming calls professionally.
• Greet visitors and manage sign-in procedures.
• Handle incoming/outgoing mail, deliveries and correspondence.
• Schedule meetings and coordinate requirements.
• Prepare documents, reports and meeting materials.
• Take meeting notes and minutes when required.
• Support leaders with travel bookings and expense processing.
• Order and maintain office supplies.
• Maintain records and company documentation.
• Assist with administrative projects and process improvements.
• Provide support to internal departments and external stakeholders.
• Ensure compliance with WHS procedures.

Skills

Administration

Phone handling

Communication

Organisational skills

Discretion

Confidentiality

Microsoft Office

Travel assistance

Tools

Microsoft Office Suite

Job description

Your new company Our client is a well-established and industry-leading organisation that prides itself on delivering exceptional service to customers while maintaining a collaborative and supportive workplace culture. Due to continued growth, they are seeking an experienced Administrative Assistant to join their Logan-based team in a full-time permanent capacity.

Your new role

As the Administrative Assistant, you will be the first point of contact for visitors, customers, and internal stakeholders, ensuring all enquiries are managed professionally and efficiently. You will also provide essential administrative support to the Branch Manager and leadership team, helping to keep day-to-day operations running smoothly.

Your responsibilities will include:

• Answering and directing incoming calls in a professional and timely manner
• Greeting visitors and ensuring sign-in procedures are followed
• Managing incoming and outgoing mail, deliveries, and correspondence
• Scheduling meetings, appointments, and coordinating associated requirements
• Preparing documents, reports, and meeting materials
• Taking meeting notes and minutes when required
• Supporting senior leaders with travel bookings and expense processing
• Ordering and maintaining office supplies and stationery
• Maintaining accurate records and company documentation
• Assisting with administrative projects and process improvements
• Providing support to internal departments and external stakeholders
• Ensuring compliance with workplace health and safety procedures

What you'll need to succeed

• Previous experience in an administration, reception, or office support position
• Experience managing multiple phone lines and customer enquiries
• Strong verbal and written communication skills
• Excellent organisational and time management abilities
• A proactive, professional, and team-focused attitude
• High attention to detail and ability to manage competing priorities
• Intermediate to advanced Microsoft Office skills, including Word, Excel, and Outlook
• The ability to maintain confidentiality and exercise discretion
• Experience supporting managers or leadership teams will be highly regarded

What you'll get in return

• Permanent full-time opportunity
• Salary from $65,000 - $70,000 + Super
• Convenient Logan location
• Choice of working hours: 7:30am - 4:00pm or 8:00am - 4:30pm
• Supportive and collaborative team environment
• Opportunity to work for an established and growing organisation
• Ongoing training and career development opportunities

If you're an organised and customer-focused administrator looking to join a supportive team where your contribution is valued, we'd love to hear from you.