Administration 2Ic

Harvey Norman; Brisbane; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Generous staff discounts

Career progression with national brand

Strong support network for development

Job summary

Harvey Norman Browns Plains Administration Team is seeking a passionate, customer service focused Administration 2IC to join them in delivering Great Service, Always! to their customers.

As a 2IC, you will understand purchasing processes, retail operations and liaise with customers to provide exceptional service, supporting the team and driving smooth daily operations with accuracy.

Qualifications

• Excellent communication skills in English, verbal and written.
• Highly organised with great time management and attention to detail.
• Ability to work under pressure, coach and motivate a team.
• Proficient with Excel and Word for administrative tasks.

Responsibilities

• Assist administration manager with creditors, debtors, banking reconciliation and accounts payable/receivable.
• Support payroll, cash books and monthly reporting activities.
• Provide outstanding customer service and liaise with customers on daily duties.

Skills

Customer service

Communication skills

Teamwork

Excel

Word

Time management

Attention to detail

Leadership

Coaching

Adaptability

Tools

Excel

Word

Job description

• Full Time Position
• Guaranteed base earnings
• Paths for career progression with a trusted national brand

Discover a great place to work at Harvey Norman - an Australian Retail icon in the home and lifestyle space.

The Harvey Norman Browns Plains Administration Team is seeking a passionate, customer service focused Administration 2IC to join them in delivering Great Service, Always! to their customers.

As a 2IC, you will have a good understanding of purchasing processes, general retail operations and liaising with customers providing exceptional customer service.

To be successful you must

• Have a passion for retail
• Be highly motivated and results driven person with outstanding customer service and communication skills
• Enjoy working in a team environment

What we require

• Excellent communication skills in both verbal and written English
• To be highly organised and possess great time management skills
• Have the ability to work under pressure, assist coaching, lead and motivated an enthusiastic team
• Assist administration manager in tasks including: Creditors, debtors, banking reconciliation, accounts payable and receivable, payroll, cash books and monthly reporting.
• Must be motivated and have a great eye for detail
• Able to work with minimal supervision
• Competent computer skills with advanced knowledge in Excel and Word
• Experience of resolving customer complaint and making quick decisions to ensure happy customers and timely accurate services
• Enthusiasm and willingness to learn with a “can do” attitude
• Have the ability to prioritise workload and meet deadlines
• Flexibility across retail trading hours including weekends, public holidays and late night trades

What we offer

• Generous staff discounts
• Harvey Norman is a strong advocate of career progression with a wide support network for professional development
• An environment where good performance is recognised and rewarded