Administration Clerk

Harvey Norman; Townsville City; On-site; AUD 48,000 - 64,000; Full time

Benefits offered by this job

Generous staff discounts

Strong national brand

Career progression support

Flexible work environment

Job summary

Harvey Norman Townsville Administration Team is seeking an Administration Clerk to join in delivering Great Service, Always! to customers. You will support purchasing processes and retail operations, liaise with customers, and ensure accurate, timely service with a can-do attitude.

Strong communication, organisation, and computer skills (Excel/Word) are essential; flexible across trading hours including weekends and public holidays are required. This is a full-time position in Townsville.

Qualifications

• Excellent communication skills in English (written and verbal).
• Strong customer service orientation.
• Able to manage multiple tasks and prioritise to meet deadlines.
• Comfortable working in a team environment.
• Flexible across retail hours including weekends/holidays.

Responsibilities

• Support purchasing processes and general retail operations.
• Liaise with customers to deliver exceptional service.
• Maintain accurate records and filing; assist with creditors/debtors/tasks as needed.

Skills

Customer service

Communication

Time management

Teamwork

Attention to detail

Flexibility

Tools

Excel

Word

Job description

Full TimePosition

• Guaranteed base earnings


• Paths for career progression with a trusted national brand

Discover a great place to work at Harvey Norman - an Australian Retail icon in the home and lifestyle space.

The Harvey Norman TownsvilleAdministration Team is seeking a passionate, customer service focused Administration Clerk to join them in delivering Great Service, Always! to their customers.

As a Clerk, you will have a good understanding of purchasing processes, general retail operations and liaising with customers providing exceptional customer service.

To be successful you must:

• Have a passion for retail


• Be highly motivated and results driven person with outstanding customer service and communication skills


• Enjoy working in a team environment

What we require:

• Excellent communication skills in both verbal and written English


• To be highly organised and possess great time management skills


• Experience in filing, creditors, debtors, banking, reconciling and general Adhoc


• Must be motivated and have a great eye for detail


• Able to work with minimal supervision


• Competent computer skills with sound knowledge in Excel and Word


• Experience of resolving customer complaint and making quick decisions to ensure happy customers and timely accurate services


• Enthusiasm and willingness to learn with a "can do" attitude


• Have the ability to prioritise workload and meet deadlines


• Flexibility across retail trading hours including weekends, public holidays and late night trades

What we offer:

• Generous staff discounts


• Harvey Norman is a strong advocate of career progression with a wide support network for professional development


• An environment where good performance is recognised and rewarded


• A flexible and positive work environment