Admin Support Officer

Peter May Group; Toowoomba Regional; On-site; AUD 42,000 - 52,000; Full time

Job summary

PMG Finance is seeking an organised Admin Support Officer to join our team on a full-time basis. You will support Client Services Managers and the wider team with administration, data entry and documentation for customer finance applications.

We value attitude and willingness to learn; you’ll be taught our systems and processes and can progress toward a Client Services Manager role while contributing to a collaborative, supportive office culture.

Qualifications

• Experience with general admin tasks and accurately entering information.
• Ability to maintain accurate records and filing systems.
• Strong communication and a friendly, helpful approach.

Responsibilities

• Provide general administrative support to the Client Services Managers and wider team.
• Assist with data entry, document preparation, filing and maintaining accurate records, and organise information and documentation for customer finance applications.
• Help manage incoming and outgoing correspondence, emails and phone calls.
• Assist with keeping our CRM and internal systems up to date, filing and maintain accurate records.
• Prepare and organise information and documentation for customer finance applications.
• Liaise with customers, suppliers and other stakeholders as required.
• Help keep day-to-day processes running smoothly and follow up outstanding information.
• Learn the equipment finance process and develop your skills to progress into a Client Services Manager role.

Skills

Data entry

Attention to detail

Communication

Organisational skills

Team player

Customer service mindset

Tools

Microsoft Excel

Outlook

CRM system

Job description

PMG Finance is looking for an organised, reliable and personable Admin Support Officer to join our team on a full-time basis.

This is a great opportunity for someone who enjoys administration, keeping things organised and helping a team get things done. You'll initially provide administrative and day-to-day support to our Client Services Managers, while learning how our business operates and developing the skills and knowledge to progress into a Client Services Manager.

For us, personality and attitude are just as important as experience. Some of our most successful team members have joined PMG without finance or industry experience and have built their careers by being willing to learn, asking questions, taking responsibility and simply being good with people.

You don't need to know everything on day one. We'll teach you the systems, processes and finance knowledge you need. What we're looking for is someone who is reliable, approachable, keen to learn and takes pride in doing a good job.

What you'll do

Provide general administrative support to the Client Services Managers and wider team

Assist with data entry, document preparation, filing and maintaining accurate records, and organise information and documentation for customer finance applications

Help manage incoming and outgoing correspondence, emails and phone calls

Assist with keeping our CRM and internal systems up to date, filing and maintain accurate records

Prepare and organise information and documentation for customer finance applications

Liaise with customers, suppliers and other stakeholders as required

Help keep day-to-day processes running smoothly and follow up outstanding information

Learn the equipment finance process and develop your skills to progress into a Client Services Manager role

What we’re looking for

We’re more interested in who you are and how you approach your work than having a long list of qualifications or industry experience.

You’ll be someone who:

Is friendly, approachable, reliable and keen to learn

Has good attention to detail and takes pride in doing things properly

Can manage multiple tasks, stay organised and keep track of what's happening

Is adaptable and comfortable changing priorities when things don't go to plan

Stays calm under pressure and can work through competing demands without getting overwhelmed

Communicates well and isn't afraid to ask questions

Has a positive, team-focused attitude and is happy to pitch in and help

Is proficient using the Microsoft Suite and Outlook and is comfortable learning new systems

Strives to provide strong customer service

Knowledge of the finance industry is an advantage, but not essential

Has full Australian working rights and current residence

What we offer

A supportive team environment where you'll be trained and mentored

A clear career pathway into a Client Services Manager role

Ongoing professional development and opportunities to grow with the business

Competitive remuneration

A relaxed, friendly and social team culture

The opportunity to learn about the finance industry and develop a long-term career with PMG

A modern, award-winning office with on-site parking

Fully equipped kitchen with coffee machine

About PMG Finance

PMG Finance has been a respected provider of custom financial services specialising in Equipment Finance since 1984. We work with businesses of all sizes across Australia, helping them access finance for the equipment they need to keep their businesses moving. We're not a "coat and tie" establishment. We're a relaxed team of professionals who value respect, clarity, trust and doing a good job for our clients and each other. You'll be joining a supportive team where people are encouraged to learn, take on new responsibilities and build their careers within the business.

Interested?

If you're organised, enjoy working with people and are looking for an opportunity to build your skills and progress your career, we'd like to hear from you.

Don't worry if your previous experience doesn't tick every box.

If you've got the right attitude, enjoy working with people and are keen to learn, we'd still like to hear from you.