Admin / Sales Support Officer

Arventa Pty Ltd; North Canberra; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Staff parking

Career progression

Job summary

Arventa Pty Ltd is seeking an Admin / Sales Support Officer to keep the business running smoothly by coordinating tasks, managing enquiries and supporting teams across Sales, Account Management, Customer Support and leadership.

This role sits at the centre of the business, requiring proactive organisation, attention to detail and confident follow-up to ensure nothing falls through the cracks.

Qualifications

• Experience in an administrative, coordination or support role
• Strong organisational and time management skills
• Clear and professional communication skills
• Confidence working with multiple stakeholders
• Proactive mindset with strong attention to detail

Responsibilities

• Respond to inbound enquiries promptly and professionally.
• Arrange customer meetings or product demonstrations.
• Maintain CRM records for enquiries and interactions.
• Coordinate meetings across teams and track actions.
• Complete admin tasks and support cross-functional teams.

Skills

Administrative support

Coordination

Communication

Time management

Stakeholder management

Tools

CRM software

Microsoft Office

Job description

About Arventa

Arventa is a growing Australian SaaS company helping organisations create safer, smarter workplaces through our workplace risk and compliance software platform. More than 3,000 Australian businesses rely on our system to manage workplace safety and risk.

About the Role

As we continue to grow, we’re looking for an Admin / Sales Support Officer to help keep the business running smoothly by coordinating tasks, managing enquiries, and supporting teams across the organisation. This role sits at the centre of the business, supporting Sales, Account Management, Customer Support and leadership. You will be responsible for managing inbound enquiries, coordinating meetings, and ensuring tasks are followed through to completion. This is not a traditional admin role — it requires someone who is proactive, organised, and confident in following up to make sure nothing falls through the cracks.

Responsibilities

Respond to and action inbound enquiries promptly, professionally and within agreed service timeframes

Arrange suitable customer meetings or product demonstrations

Maintain accurate and complete CRM records for all enquiries, customer interactions and follow-up activities

Coordinate customer and executive meetings efficiently, avoiding scheduling conflicts and tracking required actions

Complete administrative tasks and collaborate with internal teams to ensure enquiries and follow-ups are handled on time

Key Success Measures

Converting inbound enquiries into booked meetings

Strong responsiveness and timely follow-up

Effective coordination across teams

Ensuring tasks and actions are completed without delay

About You

You are organised, proactive, and take ownership of your work. You are confident communicating with others and comfortable following up to ensure things get done.

You will likely bring:

Experience in an administrative, coordination or support role

Strong organisational and time management skills

Clear and professional communication skills

Confidence working across multiple stakeholders

A proactive mindset with strong attention to detail

The ability to manage multiple priorities in a fast-paced environment

Why Join Arventa?

Work smarter Clear, achievable KPIs focused on outcomes, giving you the flexibility to spend more time doing meaningful work.

Supportive team culture Join a collaborative, respectful team that values innovation, continuous improvement and helping each other succeed.

AI-powered innovation We embrace AI and modern tools to reduce repetitive tasks and help our team perform at their best.

Modern office environment Enjoy centrally located, light-filled offices with staff parking and productivity-focused workspaces.

Grow with us Be part of a supportive, collaborative team with ongoing professional development and genuine career progression opportunities.