Administration Assistant

Arventa Pty Ltd; North Canberra; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Growth opportunities

Work in Turner Office

Supportive environment

Social activities

Job summary

Arventa Pty Ltd in Turner, ACT, invites applications for an Administration Assistant to join our customer success team. You will support clients, build relationships across Australia, manage communications, and help identify opportunities to expand product adoption in a fast-growing risk management software environment.

The role is full-time, based in our Turner Office, requiring strong telephone skills, 2+ years of admin or customer service experience, and a proactive, team-focused approach.

Qualifications

• 2+ years office administration or customer service experience.
• Excellent telephone communication skills.
• Desire to work as part of a winning team.

Responsibilities

• Build strong relationships with existing clients in Australia.
• Manage ongoing communication with clients.
• Identify opportunities to expand product adoption.
• Collaborate with the Sales Team and Executive Team.

Skills

Office administration

Customer service

Telephone communication

Self-motivation

Team player

Technical knowledge

Job description

Turner, Australia | Posted on 13/06/2025

Arventa is a leading provider of powerful risk management cloud based systems. Our cutting edge solutions provide organisations , regardless of type, size, or corporate infrastructure complexity, the power to monitor and manage the performance of their compliance.

Job Description

AdministrationAssistant

Arventawas founded in 1996 and supports more than 3000 Australian customers with ourinnovative compliance and risk management solutions via itsflagshipplatformWHS Monitor - www.whsmonitor.com.au .

As akey stakeholder in our customer success team, you will be responsible forensuring the success of our many clients using our software platforms tostreamline, and automate risk processes.

Therole:

The Administration Assistant will assist in leading customer and partner successinitiatives. We are seeking a technically savvy Administration Assistant with a strong drive for results.

As aresult of our extensive growth, we are currently adding multiple specialists toour national operation.

Thekey responsibilities of the position include:

• Buildingstrong relationships with our existing customers in Australia
• Managementof ongoing communication with clients
• Identifyingopportunities to expand product adoption
• Collaborationwith our Sales Team
• Collaboration withour Executive Team
  

Requirements

Applicantsshould have:

• 2+years office based administration or customer service experience
• Soundtechnical knowledge/skills (desirable)
• Excellenttelephone communication skills
• Highdegree of self-motivation and ambition
• Positive,confident and determined approach
• Desire to work as a part of a winning team

Prior to commencement successful candidates will be required to:

• Supply copies of all educational qualifications

PERKS

• We pride ourselves in upholding a respectful and supportive environment; if there's something you need to get your work done, we'll get it for you
• Growth opportunities
• A strong emphasis on work/life balance including weekly and monthly office social activities
• Office conveniently located near the light rail

OURTEAM& CULTURE

We're customer focused: Everything we do, we do to make things better for our customers. We innovate and continuously improve. Better products. Better service. More Value.

We're here to win: We lead in a market that never stops moving. We have the courage to commit, to make tough decisions and when we need to we turn on a dime.

We love this stuff: We hire smart, fun, talented people who want to make a difference.

We've got each other's backs: We value honesty, appreciate diversity and insist on respect. We're here for each other. Every day. We win as a team with a shared spirit of optimism.

We're owners and we act like it: We take initiative, act with urgency and are accountable for results. We're all engaged.

Integrity is non-negotiable: Our customers, suppliers, partners, stakeholders, communities and competitors can all trust us to do the right thing. No exceptions.

This is a great opportunity to join a leading provider of Risk Management Software and be at the forefront of innovation in the industry.

The key to your success will be your ability to build strong relationships at all levels, combined with a high degree of self-motivation, commitment and initiative.

This is a full time, in office role based in our Turner Office.

Note that only short-listed candidates will be contacted.