Admin, Sales Support

United Rentals; Brisbane; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Income Protection Insurance

Employee Resource Groups

Work-Life Balance & Perks

Career growth support

Health & wellbeing programs

Job summary

United Rentals is seeking a proactive Sales Support Administrator to assist our District sales team. You will coordinate sales activities, prepare quotes and customer documentation, and maintain CRM records to move opportunities through the pipeline.

The role emphasizes strong organization, customer service, and collaboration with sales, fleet, marketing and operations to deliver a seamless experience for customers and internal stakeholders.

Qualifications

• 1-3 years' experience in sales support, administration or a similar role.
• Strong organisational skills with exceptional attention to detail.
• Excellent written and verbal communication skills.

Responsibilities

• Provide administrative support to Sales Representatives and Business Development Managers.
• Prepare customer quotes, proposals, tenders, contracts and sales documentation.
• Maintain accurate customer, pipeline and opportunity records in Salesforce.
• Follow up quotes, sales leads and customer enquiries to support revenue growth.
• Conduct outbound customer calls to generate opportunities and support retention.
• Coordinate with internal teams to ensure a seamless customer experience.
• Maintain sales reports, hire pipelines and other key business records.

Skills

Sales support

CRM systems

MS Office

Organizational skills

Communication

Relationship building

Multi-tasking

Tools

Salesforce

Job description

About Us

United Rentals is the world’s largest equipment rental company, operating over 1,600 locations across Australia, New Zealand, North America and Europe. We offer a full range of rental solutions delivering general equipment, shipping containers, trench safety, propping, pumps, and access equipment—backed by quality products, exceptional service, and a team you can rely on.

About the Role

We're looking for a proactive and customer-focused Sales Support Administrator to provide essential support to our District sales team. In this fast-paced role, you'll coordinate sales activities, prepare quotes and customer documentation, maintain CRM records, and help ensure opportunities move smoothly through the sales pipeline. If you're highly organised, enjoy supporting a busy team, and take pride in delivering exceptional customer service, we'd love to hear from you.

What You'll Be Doing

• Providing administrative support to Sales Representatives and Business Development Managers.
• Preparing customer quotes, proposals, tenders, contracts and sales documentation.
• Managing and maintaining accurate customer, pipeline and opportunity records in Salesforce.
• Following up quotes, sales leads and customer enquiries to support revenue growth.
• Conducting outbound customer calls to generate opportunities and support customer retention.
• Coordinating with internal teams including sales, fleet, marketing and operations to ensure a seamless customer experience.
• Maintaining sales reports, hire pipelines and other key business records.
• Delivering outstanding service to both internal and external customers.

What We're Looking For

• 1-3 years' experience in sales support, administration or a similar role.
• Strong organisational skills with exceptional attention to detail.
• Excellent written and verbal communication skills.
• A customer-focused approach with strong relationship-building skills.
• Experience using CRM systems and Microsoft Office applications.
• Ability to manage multiple priorities in a fast-paced environment.
• Proactive, reliable and solutions-focused team player.
• Experience in the equipment rental, construction, industrial or related industries will be highly regarded.

Benefits

• Income Protection Insurance – Peace of mind for you and your family.
• Employee Resource Groups – Supporting belonging, inclusion, and meaningful impact.
• Work-Life Balance & Perks – Support real balance with perks like wellness days to recharge, study leave for your development, and community service leave to give back.
• We invest in your career growth with financial support for study, professional industry memberships, and strong pathways for internal advancement.
• We support your health and wellbeing with access to AIA Vitality, Embrace and Teladoc services, plus our Employee & Family Assistance Program for confidential care whenever you need it.

All offers of employment are subject to satisfactory drug and alcohol screening and national police check.

At United Rentals, we proudly welcome applications from current and former Defence Force members, reservists, and their families.

United Rentals help connect communities, shape our cities, create possibilities, and provide product solutions as unique as our customers; so why wouldn’t you want to make a difference by building your career with a global leader in equipment rental.

Founded in 1997, United Rentals is the largest equipment rental company in the world, with an integrated network of rental locations in North America, Europe, Australia and New Zealand. In North America, the company operates in 49 states, every Canadian province and Puerto Rico.