Admin & Operations Coordinator – AI-Driven, Growth-Focused Team

Climate Air Solutions; Mackay Regional; Presencial; AUD 50.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Job security

Great team

Modern technology

Real input

Career development

Variety

Training and support

Competitive remuneration

Descripción de la vacante

Climate Air Solutions in Mackay, QLD, is seeking an organised and motivated Administrator to join our growing air conditioning business. This full-time, Monday–Friday role emphasizes initiative, accuracy and smart use of technology, including AI tools and Simpro.

You will support technicians, manage communications, prepare quotes, process invoices and help streamline office operations from our Mackay office with occasional support for the Hamilton Island trade services business.

Formación

• Minimum of 2 years of administration experience.
• Exceptional attention to detail and a high level of accuracy.
• Strong organisational skills and the ability to manage multiple priorities.
• Reliable, punctual and professional approach to work.
• Excellent phone manner and written communication skills.
• Confidence using computers, email and business software.
• The ability to learn new systems and processes quickly.
• A proactive mindset with the initiative to get things done.
• The ability to work independently while being a strong team player.
• Positive attitude towards change, improvement and new technology.
• An interest in using AI tools and automation to work smarter.
• The confidence to contribute ideas and help improve the way we operate.
• Your own reliable transport

Responsabilidades

• Managing incoming phone calls, emails and customer enquiries
• Preparing quotes and following up with customers
• Processing invoices and coordinating administrative tasks through to completion
• Scheduling jobs and coordinating technicians and field staff
• Keeping customers informed about bookings and job progress
• Ordering parts and materials and communicating with suppliers
• Assisting with stock control and maintaining accurate records
• Updating job information and documentation within Simpro
• Supporting management and other team members with daily office operations
• Using AI assisted tools and digital systems to improve efficiency and organisation
• Identifying opportunities to improve workflows, systems and processes
• Taking ownership of outstanding tasks and ensuring nothing falls through the cracks

Descripción del empleo

Climate Air Solutions in Mackay, QLD, is seeking an organised and motivated Administrator to join our growing air conditioning business. This full-time, Monday–Friday role emphasizes initiative, accuracy and smart use of technology, including AI tools and Simpro.

You will support technicians, manage communications, prepare quotes, process invoices and help streamline office operations from our Mackay office with occasional support for the Hamilton Island trade services business.