Administration Support Officer - Research

Queensland Government; Brisbane; On-site; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Salary packaging

Superannuation up to 12.75%

Job summary

West Moreton Health is seeking an experienced health administration professional to support HR, payroll, procurement and scheduling within a multi-disciplinary team. You will liaise with external research partners and maintain system knowledge across core hospital platforms.

The role emphasizes adaptability, confidentiality and strong communication in a dynamic healthcare environment, with opportunities for professional development and career progression within West Moreton Health.

Qualifications

• Experience using word processing, spreadsheets and databases with accuracy and attention to detail.
• Strong problem solving, consultation and negotiation abilities.
• Ability to establish work priorities to meet deadlines without direct supervision.
• Maintain confidentiality and handle sensitive matters appropriately.
• Well-developed interpersonal and communication skills with tact and discretion.
• Knowledge of basic medical, research and clinical trials terminology to interpret patient records and hospital systems.
• Ability to work effectively in a team and adapt to changing environments.

Responsibilities

• Rapidly adapt to growth, structural changes and new processes within West Moreton Health.
• Maintain and expand knowledge of essential hospital-based applications and systems (Microsoft Office Suite, HBCIS, ieMR, S4HANA, and others).
• Demonstrate advanced communication to support a multi-disciplinary team, including liaison with external partners and researchers.

Skills

Word processing

Spreadsheets

Databases

Attention to detail

Problem solving

Consultation

Negotiation

Confidentiality

Interpersonal skills

Communication skills

Teamwork

Education

Relevant admin/health administration qualification

Tools

Microsoft Office Suite

HBCIS

ieMR

S4HANA

Job description

About West Moreton HealthWest Moreton Health is one of Queensland's most diverse and rapidly evolving health services, delivering health care to over 300,000 people across Ipswich, Boonah, Gatton, Laidley, and Esk.We provide preventative and primary healthcare services, ambulatory services, acute care, sub-acute care, oral health, mental health and other specialised services, including prison and youth detention health services, and alcohol and other drugs services to the region.At West Moreton Health, our employees apply our shared values to every aspect of their work. This helps make sure our workplaces are effective, inclusive and empower our employees to reach our goals.As a Child Safe Organisation, at West Moreton Health:We prioritise children and young people being seen, heard, and safe in every interaction.We create inclusive environments where the voices and needs of children and young people are valued and respected.We believe safeguarding is shared responsibility, upheld by every member of our organisation.Come and join a connected team of over 6,000 professionals delivering compassionate, community-based care across the West Moreton region.To read more on what it's like to work for West Moreton Health:What it's like to work with us | West Moreton HealthThe key accountabilities of the role include:Ability to rapidly adapt to ongoing growth, structural changes, and new processes within West Moreton Health, demonstrating a proactive approach to continuous improvement in administrative functions.Maintain and expand knowledge of essential hospital-based applications and systems, including the Microsoft Office Suite, HBCIS, ieMR, S4HANA, and others as required.Demonstrate advanced communication skills to support a multi-disciplinary team, ensuring efficient HR, payroll, procurement, and scheduling processes, including liaison with external research partners, organisations, and collaborators.What we're looking forOur ideal candidate will be someone who can demonstrate the following:Competent use of contemporary word processing, spread sheeting, database and other information systems ensuring accuracy and attention to detail.Well-developed problem solving, consultation, and negotiation skills.Ability to establish work priorities to meet deadlines without the need for direct supervision.Ability to maintain confidentiality and deal with sensitive matters appropriately.Well-developed interpersonal and communication skills, including the possession of tact, diplomacy, and discretion in dealing with staff and the public.Knowledge or the ability to rapidly acquire knowledge of basic medical, research and clinical trials terminology to extract and interpret pertinent information from patient medical records and hospital information systems.Ability to work within a team and adapt to a changing work environment.Mandatory RequirementsVaccinated against, and remain vaccinated against, certain vaccine preventable diseases (VPD) as outlined in the Health Employment Directive NO. 01/16Why choose usPurposeful work that makes a meaningful impact.Professional development opportunities.Career pathways with support to step into senior roles and leadership.Wellbeing supports including peer networks, flexible work options, EAP and dedicated mental health programs.Competitive benefits including salary packaging and up to 12.75% super.A lifestyle you'll love in a region that blends rural charm, natural beauty and city convenience.To applyFor further information regarding this role, please download and read the attached Role Description and Information Packages. You will need to submit your Cover Letter, CV or Resume, including the names and contact details of two referees and a short response (maximum 1-2 pages) on how your experience, abilities, knowledge and personal qualities are relevant to the role.Applications to remain current for a period of 12 months and may be used to fill a similar vacancy.Aboriginal and Torres Strait Islander people are strongly encouraged to apply for all West Moreton Health vacancies.This work is licensed under a Creative Commons Attribution 3.0 Australia License.