Admin & Customer Service Specialist - Mandurah Site

Cleanaway Waste Management; Albany; On-site; AUD 55,000 - 75,000; Full time

Job summary

Cleanaway Waste Management is seeking an administration-focused professional to support our Mandurah site and allocated contracts. You will deliver high-quality admin and customer service, building strong relationships with internal teams and stakeholders to ensure timely, compliant processes.

Your role includes asset management reconciliation, record-keeping, and contributing to continuous improvement of service delivery and technical capability while working within budget and policies.

Qualifications

• Experience using JDE, VRP, Salesforce or similar systems.
• Intermediate Microsoft Office skills.
• Strong organisational and time management skills.
• Excellent written and verbal communication skills.
• High level of attention to detail and accuracy.
• A customer-focused approach with the ability to build effective relationships.
• A willingness to learn, develop new technical skills and continuously improve.

Responsibilities

• Deliver efficient administration and customer service across allocated contracts and sites.
• Build positive working relationships with support functions and stakeholders to meet and exceed customer needs.
• Reconcile, report on and audit asset management activities as required.
• Maintain accurate records and ensure end-to-end processes are completed consistently and in line with company policies and finance timelines.
• Identify opportunities to improve processes, service delivery and technical capability.
• Manage activities within the allocated functional budget.

Skills

JDE experience

VRP experience

Salesforce experience

MS Office

Organisational skills

Time management

Communication skills

Attention to detail

Customer-focused

Willingness to learn

Job description

Cleanaway Waste Management is seeking an administration-focused professional to support our Mandurah site and allocated contracts. You will deliver high-quality admin and customer service, building strong relationships with internal teams and stakeholders to ensure timely, compliant processes.

Your role includes asset management reconciliation, record-keeping, and contributing to continuous improvement of service delivery and technical capability while working within budget and policies.