Administration & Customer Service Officer - Mandurah location

Cleanaway Waste Management; Albany; On-site; AUD 55,000 - 75,000; Full time

Job summary

Cleanaway Waste Management is seeking an administration-focused professional to support our Mandurah site and allocated contracts. You will deliver high-quality admin and customer service, building strong relationships with internal teams and stakeholders to ensure timely, compliant processes.

Your role includes asset management reconciliation, record-keeping, and contributing to continuous improvement of service delivery and technical capability while working within budget and policies.

Qualifications

• Experience using JDE, VRP, Salesforce or similar systems.
• Intermediate Microsoft Office skills.
• Strong organisational and time management skills.
• Excellent written and verbal communication skills.
• High level of attention to detail and accuracy.
• A customer-focused approach with the ability to build effective relationships.
• A willingness to learn, develop new technical skills and continuously improve.

Responsibilities

• Deliver efficient administration and customer service across allocated contracts and sites.
• Build positive working relationships with support functions and stakeholders to meet and exceed customer needs.
• Reconcile, report on and audit asset management activities as required.
• Maintain accurate records and ensure end-to-end processes are completed consistently and in line with company policies and finance timelines.
• Identify opportunities to improve processes, service delivery and technical capability.
• Manage activities within the allocated functional budget.

Skills

JDE experience

VRP experience

Salesforce experience

MS Office

Organisational skills

Time management

Communication skills

Attention to detail

Customer-focused

Willingness to learn

Job description

About The Role

In this role, you will provide high-quality administration across allocated contracts and sites. You will build strong relationships with internal teams and key stakeholders to deliver excellent customer outcomes. The opportunity is based at our Mandurah site. Great vibrant supportive team!

Key Responsibilities

• Deliver efficient administration and customer service across allocated contracts and sites.
• Build positive working relationships with support functions and stakeholders to meet and exceed customer needs.
• Reconcile, report on and audit asset management activities as required.
• Maintain accurate records and ensure end-to-end processes are completed consistently and in line with company policies and finance timelines.
• Identify opportunities to improve processes, service delivery and technical capability.
• Manage activities within the allocated functional budget.

About You

• Experience using JDE, VRP, Salesforce or similar systems.
• Intermediate Microsoft Office skills.
• Strong organisational and time management skills.
• Excellent written and verbal communication skills.
• High level of attention to detail and accuracy.
• A customer-focused approach with the ability to build effective relationships.
• A willingness to learn, develop new technical skills and continuously improve.

About Us

Join us at Cleanaway and contribute to making a sustainable future possible, together.

We transform waste into resources and renewable energy. When you start to think of waste as a resource, it opens a world of possibilities.

As a high-growth, ASX-listed organisation, our goal is to be recognised by our customers as the most innovative and sustainable waste management company, with industry-leading HSE performance. We are Australia’s largest company in this sector, providing essential services to millions of customers and communities nationally.

Our Process

Our recruitment process involves a number of checks including, but not limited to, criminal history, medicals, drug & alcohol testing, as well as verification of qualifications, licences and right-to-work status.

We are dedicated to improving employment outcomes and encourage applications from Aboriginal and Torres Strait Islander peoples. We also welcome candidates of all ages, abilities, gender identities, experiences (including veterans), and cultural backgrounds.

If you require any adjustments during the recruitment process, please contact us by emailing [e-mail] .

Applications close:

29 Nov 2026 W. Australia Standard Time

Vacancy No

525547

Work Type

Permanent - Full Time

Location:

Mandurah WA Australia, Albany WA Australia

Categories

Administration