Admin & Customer Service Officer

PageUp People Limited; Shire Of Broome; On-site; AUD 55,000 - 75,000; Full time

Job summary

Cleanaway is Australia’s leader in sustainable waste management and seeks an Administration Officer to join our Broome, WA team. This hands-on role provides high-quality administrative support and builds strong relationships with customers and councils.

You will manage data entry, invoicing, and compliance tasks while supporting site operations. A detail‑oriented, proactive communicator who thrives in a fast-paced environment will excel in this role.

Qualifications

• Detail-oriented with a focus on data accuracy.
• Experience with data entry or administration is preferred.
• Strong communication and ability to interact with councils and stakeholders.

Responsibilities

• Liaise with drivers and internal teams to ensure timely, compliant job execution and resolve queries.
• Manage council data, update and audit records for accuracy.
• Handle invoicing: raise, review and correct invoices; resolve contract errors.
• Provide admin and operational support to the site team, including compliance checks and reporting.

Skills

Attention to detail

Data entry

Communication skills

System navigation

Proactive attitude

Tools

Invoicing software

Database systems

Job description

Join Australia’s leader in sustainable, total waste management solutions.

About Us

Join us at Cleanaway and contribute to making a sustainable future possible, together.

We transform waste into resources and renewable energy. When you start to think of waste as a resource, it opens a world of possibilities.

As a high growth, ASX listed organisation with over 10,000 employees, our goal is to be recognised by our customers as the most innovative and sustainable waste management company with industry leading HSE performance. We are Australia’s largest company in this sector, providing essential services to millions of customers and communities nationally.

The Opportunity

We’re on the hunt for a switched‑on Administration Officer to join our team in Broome, WA. This is a hands‑on, fast‑paced role where you’ll be the engine room of our operations — delivering high-quality administrative support and building strong relationships with our customers and councils. It's a great chance to grow your career with a business that values getting things done well.

Key responsibilities

• Liaise with drivers and internal teams, acting as the first point of contact to ensure timely, compliant job execution and resolve queries.
• Work closely with council contacts, looking after their data and database — including updating, maintaining, and auditing council records to ensure accuracy.
• Handle invoicing including raising, reviewing, and correcting invoices and resolving contract errors.
• Provide administrative and operational support to the site team, including completing compliance checks and reporting, and continuous improvement initiatives to drive safety and performance.

About You

You’re a detail‑driven, people‑savvy go‑getter who takes pride in getting things right. You bring great communication skills, a proactive attitude and a genuine passion for sustainability.

• Strong attention to detail with the ability to identify and resolve discrepancies
• Confident working with systems, data, and reporting
• Previous data‑entry or administration experience preferred