Admin Clerk: Flexible Hours & Growth Opportunity

Team Global Express; Mcdougalls Hill; Hybrid; AUD 50,000 - 65,000; Full time

Benefits offered by this job

Career development

Work from home

Parental leave

Employee discounts

Job summary

Team Global Express is seeking an Administration Clerk for the Singleton, NSW area. The role covers answering phones, handling customer emails including Salesforce inquiries, and supporting depot collections, re-packs, and freight issues from Monday to Friday, 9:00 AM to 5:00 PM.

You'll perform daily data entry, manage consignment notes, update internal systems, and conduct audits. A team-oriented, detail-focused attitude with strong communication is essential, with flexibility for

Qualifications

• Experience in administration, clerical support or customer service.
• Strong written and verbal communication.
• Proficient with internal systems and data entry.

Responsibilities

• Answer and direct incoming phone calls.
• Respond to customer service emails and Salesforce enquiries.
• Assist customers with depot collections, drop-offs, repacks and damages.
• Investigate freight escalations and manage unidentified freight.
• Complete daily data entry, raise consignment notes and update systems.
• Scan finance copies and close driver manifests.
• Conduct internal audits and general admin tasks.
• Provide timely, accurate support to internal and external customers.

Skills

Communication skills

Computer literacy

Team player

Problem solving

Tools

Salesforce

Job description

Team Global Express is seeking an Administration Clerk for the Singleton, NSW area. The role covers answering phones, handling customer emails including Salesforce inquiries, and supporting depot collections, re-packs, and freight issues from Monday to Friday, 9:00 AM to 5:00 PM.

You'll perform daily data entry, manage consignment notes, update internal systems, and conduct audits. A team-oriented, detail-focused attitude with strong communication is essential, with flexibility for