Logistics Admin & Customer Service Officer

Team Global Express; Kalgoorlie; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

On-the-job training

Ongoing development

Supportive team environment

Job summary

Team Global Express is seeking an Administration & Customer Service Officer for their Kalgoorlie depot. This full-time permanent role offers a blend of customer service and administrative duties within the dynamic transport and logistics sector.

The ideal candidate will have prior experience in customer service or office administration, strong communication skills, and a focus on safety. Join a supportive team culture that emphasizes career development in a stable environment.

Qualifications

• Previous customer service experience preferred in transport/logistics.
• Strong communication skills and a customer-focused approach.
• High attention to detail and commitment to safety.

Responsibilities

• Provide administrative support to the Kalgoorlie depot team.
• Deliver high-quality customer service face-to-face and over the phone.
• Manage incoming customer enquiries in a professional manner.
• Support escalation handling for delayed or missing freight.

Skills

Customer service experience

Office administration experience

Strong communication skills

Problem-solving ability

Attention to detail

Proficient in Microsoft Office

Job description

Team Global Express is seeking an Administration & Customer Service Officer for their Kalgoorlie depot. This full-time permanent role offers a blend of customer service and administrative duties within the dynamic transport and logistics sector.

The ideal candidate will have prior experience in customer service or office administration, strong communication skills, and a focus on safety. Join a supportive team culture that emphasizes career development in a stable environment.