Acute Clinic Scheduler & Admin Clerk - Part Time

Eastern Health; Melbourne; Hybrid; AUD 26,000 - 35,000; Part time

Benefits offered by this job

Career development

Work-life balance

Wellbeing support

Salary packaging

Job summary

Eastern Health is seeking a clerical staff member to support Acute Specialist Clinics with scheduling, referrals registration, and patient communications. The role involves managing cancellations, waitlists, and day-to-day clinic activities within a multidisciplinary team to ensure smooth patient flow across multiple specialties.

Applicants should have strong English, experience with patient management systems (iPM, CPF, EMR), and proficiency in Word, Outlook and Excel.

Qualifications

• Year 10 level English written and spoken.
• Knowledge of patient management systems (iPM, CPF, EMR).
• Proficient in Microsoft Word, Outlook and Excel.
• Strong telephone and clerical skills.

Responsibilities

• Register referrals and manage patient cancellations and rebookings.
• Manage waitlists and email communications.
• Portfolio management and day-of-clinic customer service.
• Collaborate with multidisciplinary teams.

Skills

Communication

Customer service

Organisational skills

Telephone skills

Teamwork

Education

Year 10 English

Tools

iPM

CPF

EMR

Microsoft Word

Outlook

Excel

Job description

Eastern Health is seeking a clerical staff member to support Acute Specialist Clinics with scheduling, referrals registration, and patient communications. The role involves managing cancellations, waitlists, and day-to-day clinic activities within a multidisciplinary team to ensure smooth patient flow across multiple specialties.

Applicants should have strong English, experience with patient management systems (iPM, CPF, EMR), and proficiency in Word, Outlook and Excel.