Accounts Receivable (Collections)

Reo Group; Sydney; On-site; AUD 68,000 - 92,000; Full time

Benefits offered by this job

Superannuation

Job summary

Reo Group is seeking an experienced Accounts Receivable Officer (Collections) to join our Sydney-based Shared Services team. You will manage end-to-end customer accounts, allocate payments, chase overdue balances and support month-end activities.

The role emphasises accuracy, strong communication with customers, and collaboration with finance colleagues to maintain cash flow and reliable records.

Qualifications

• Experience in Accounts Receivable or Credit Control within a busy environment.
• Strong attention to detail and ability to prioritise competing demands.
• Excellent communication skills to liaise with customers and internal stakeholders.
• Proficient in Microsoft Excel (intermediate level or above).
• Experience in a Shared Services environment is advantageous.

Responsibilities

• Allocate customer payments and maintain accurate account records.
• Reconcile customer accounts and investigate variances.
• Manage overdue accounts and proactive collections.
• Resolve payment queries and maintain customer relationships.
• Support month-end processes and reporting.

Skills

Attention to detail

Prioritisation

Communication skills

Accounts receivable

Excel (intermediate)

Tools

Microsoft Excel

Job description

Accounts Receivable Officer (Collections) - $80,000 + Super

Job Description

Location: Rydalmere, Sydney

Salary Package: $80,000 + Super

Role Highlights: Fantastic opportunity for an experienced Accounts Receivable Officer to join a large and well-established organisation with a long-standing reputation for service excellence. Working within a sizeable Shared Services team, you'll enjoy exposure to high-volume accounts receivable processes, supportive leadership and opportunities for future career growth. This role offers stability, variety and the chance to work alongside experienced finance professionals in a collaborative environment.

Role Overview

Reporting to the Accounts Receivable Manager, you will be responsible for the end-to-end management of customer accounts, ensuring payments are allocated accurately, debtor balances are maintained and outstanding accounts are collected in a timely manner. You will regularly liaise with customers to resolve queries, investigate discrepancies and maintain strong working relationships while ensuring records remain accurate and up to date.

This position plays a critical role in supporting cash flow and maintaining the integrity of the finance function. Working as part of a larger Shared Services environment, you will contribute to process efficiency, support month-end activities and assist wider finance operations where required. This is an excellent opportunity for someone who enjoys balancing customer service with transactional finance responsibilities.

Responsibilities

• Allocate incoming customer payments and maintain accurate account records
• Reconcile customer accounts and investigate variances
• Proactively manage overdue accounts and collections activities
• Build strong relationships with customers to resolve payment queries efficiently
• Process credit notes, adjustments and account corrections
• Conduct regular debtor and account reconciliations
• Assist with month-end reporting and finance administration
• Maintain accurate customer master data within the accounting system
• Support the wider finance team with ad hoc accounting tasks
• Ensure compliance with company policies, procedures and financial controls
• Identify opportunities to improve processes and enhance efficiency
• Provide high-quality customer service to both internal and external stakeholders

Candidate Profile

You will have previous experience working in an Accounts Receivable, Credit Control or similar finance position within a busy environment. Your attention to detail, ability to prioritise competing demands and commitment to delivering accurate work will ensure your success in this role. You take pride in building positive relationships with customers while maintaining a professional approach to collections and account management.

Strong communication skills are essential, as you will be regularly engaging with customers and internal stakeholders. You will possess sound reconciliation skills, strong problem-solving capabilities and be confident using Microsoft Excel at an intermediate level or above. Experience working within a larger finance or Shared Services environment will be highly regarded.

Company, Culture & Benefits

This organisation is a recognised leader within its sector and has built a reputation for reliability, quality and exceptional customer service. Employees enjoy being part of a stable business that invests in its people and provides opportunities for long-term development. You will join a supportive finance function where collaboration, teamwork and continuous improvement are highly valued.

• Join a large, established Shared Services team
• Stable business with long-term career opportunities
• Supportive leadership and ongoing development opportunities